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We are changing backup solution for our services. For a period that will vary for each server, backup will be available for less than 30 days via the control panel (cPanel). Please contact support if you need older backups so we can restore this for you during this period.
This is not ideal for either you or us, but we hope for your understanding in our efforts to improve our service to you. We apologize in advance for the inconveniences it causes for customers who want to restore from older backups.
For more information about the change, read the blog entry "Acronis backup - our new backup solution".
Expected resolved: 30.04.19 23:00:00