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Added: 10.03.2014 23:26:29 Last updated: 16.04.2019 13:34:07
This guide shows you how to proceed to run a diagnose on your web hosting account. A diagnose should be run before contacting support in all cases where you suspect that there might exist problems with your web hosting account.
The diagnose will:
This guide assumes that you have already logged in to the client portal for your customer number where you have ordered the web hosting account.
Find the web hosting account you wish to diagnose from the list.
In this example we have chosen "exampledomain.org". Click "Run diagnose" to proceed.
You will get a new page where you need to confirm to start the diagnose.
Diagnose will now start and run and list possible improvements and errors until finished.
We have now showed you how you can run a diagnose for your web hosting account through our client portal.