Service announcements
EXPERIENCING PROBLEMS WITH OUR SERVICES? RUN A DIAGNOSE FIRST TO SAVE YOURS AND OUR TIME

Any service announcements on this page applies to our services and networks. Service announcements regarding our clients equipment will not be posted here.

Regarding: absn01-stavanger.proisp.no
Scheduled:

30.11.20 13:43:55

There are currently issues accessing the backups from cPanel.
Acronis is working to resolve this issue.

02.12.20 14:50:52

The problem is now fixed by Acronis. There is still some slowness on the system, but it will decrease throughout the day.

Start: 30.11.20 13:42:00

Expected resolved: 30.11.20 15:00:00

Resolved:

02.12.20 14:50:52

Regarding: cpanel9.proisp.no
Scheduled:

26.11.20 23:22:45

We will perform software updates on the server tonight. The server will be rebooted and will be inaccessible during the reboot.

Start: 27.11.20 02:00:00

Expected resolved: 27.11.20 06:00:00

Resolved:

27.11.20 05:26:37

Regarding: cpanel39.proisp.no
cpanel40.proisp.no
cpanel48.proisp.no
Scheduled:

26.11.20 00:07:11

Defect hardware has been identified and will be replaced on the server. The server will be shut down and will be inaccessible while we are replacing the hardware.

Start: 26.11.20 02:00:00

Expected resolved: 26.11.20 05:00:00

Resolved:

26.11.20 03:07:56

Regarding: cpanel95.proisp.no
Scheduled:

20.11.20 13:30:05

We will perform software updates on the server tonight. The server will be rebooted and will be inaccessible during the reboot.

21.11.20 03:08:04

Server rebooted, currently it's up and working in a normal state

Start: 21.11.20 02:30:00

Expected resolved: 21.11.20 03:00:00

Resolved:

21.11.20 03:08:04

Regarding: cpanel26.proisp.no
Scheduled:

19.11.20 21:55:25

There are problems with the server at the moment. Our technicians are looking into this.

Start: 19.11.20 21:55:00

Expected resolved: 19.11.20 22:05:00

Resolved:

19.11.20 22:01:33

Regarding: cPanel servers i
cPanel (PRO server) servers i
cPanel (LiteSpeed) servers i
Enterprise servers i
Scheduled:

19.11.20 12:29:58

A necessary security update of the cPanel version will be done. It is expected that web and / or database servers on some servers may be restarted.

Start: 19.11.20 12:27:00

Expected resolved: 19.11.20 13:30:00

Resolved:

19.11.20 13:07:47

Regarding: absn01-stavanger.proisp.no
Scheduled:

19.11.20 10:37:44

There are slowness in Acronis backup solution at the moment.
Our technicians and Acronis are working to find a solution to the problem.

20.11.20 15:01:30

The problem should be fixed, but there is still a lag of backup. There will also be slowness throughout the evening.

Start: 19.11.20 10:35:00

Expected resolved: 20.11.20 22:00:00

Resolved:

21.11.20 16:48:59

Regarding: cpanel40.proisp.no
cpanel41.proisp.no
cpanel42.proisp.no
cpanel43.proisp.no
cpanel44.proisp.no
Scheduled:

19.11.20 01:05:49

MySQL will be upgraded from version 5.6 to 5.7.

Start: 19.11.20 01:05:00

Expected resolved: 19.11.20 02:00:00

Resolved:

19.11.20 01:40:29

Regarding: cpanel47.proisp.no
cpanel48.proisp.no
cpanel50.proisp.no
cpanel51.proisp.no
cpanel52.proisp.no
cpanel53.proisp.no
Scheduled:

18.11.20 23:46:24

MySQL will be upgraded from version 5.6 to 5.7.

Start: 19.11.20 00:00:00

Expected resolved: 19.11.20 02:00:00

Resolved:

19.11.20 00:37:34

Regarding: cpanel13.proisp.no
Scheduled:

17.11.20 14:39:35

The kernel has encountered a bug, so the server needs to be restarted to correct the problem.

Start: 17.11.20 14:37:00

Expected resolved: 17.11.20 14:47:00

Resolved:

17.11.20 14:46:39

Regarding: cpanel68.proisp.no
cpanel85.proisp.no
Scheduled:

17.11.20 00:58:06

We will perform software updates on the server tonight. The server will be rebooted and will be inaccessible during the reboot.

Start: 17.11.20 01:00:00

Expected resolved: 17.11.20 01:15:00

Resolved:

17.11.20 01:09:51

Regarding: cpanel61.proisp.no
cpanel62.proisp.no
cpanel66.proisp.no
cpanel67.proisp.no
cpanel68.proisp.no
cpanel69.proisp.no
cpanel72.proisp.no
cpanel73.proisp.no
cpanel74.proisp.no
Scheduled:

16.11.20 23:52:13

MariaDB will be upgraded from version 10.2 to 10.3.

Start: 17.11.20 00:00:00

Expected resolved: 17.11.20 02:00:00

Resolved:

17.11.20 00:57:10

Regarding: cpanel39.proisp.no
Scheduled:

14.11.20 03:38:00

There are problems with the server at the moment. Our technicians are looking into this.

Start: 14.11.20 03:00:00

Expected resolved: 14.11.20 06:00:00

Resolved:

14.11.20 04:20:08

Regarding: cpanel18.proisp.no
Scheduled:

13.11.20 01:10:26

There are problems with the server at the moment. Our technicians are looking into this.

13.11.20 01:24:02

Server was rebooted and currently it's up and working in a normal state

Start: 13.11.20 01:10:00

Expected resolved: 13.11.20 01:20:00

Resolved:

13.11.20 01:24:02

Regarding: ex03.proisp.no
Scheduled:

11.11.20 01:12:50

We will perform security updates on the server tonight. The server will be rebooted and will be inaccessible during the reboot.

Start: 11.11.20 02:00:00

Expected resolved: 11.11.20 04:00:00

Resolved:

11.11.20 11:00:22

Regarding: cpanel85.proisp.no
Scheduled:

07.11.20 00:54:43

We will perform security updates on the server tonight. The server will be rebooted and will be inaccessible during the reboot.

Start: 07.11.20 02:00:00

Expected resolved: 07.11.20 05:00:00

Resolved:

07.11.20 02:38:56

Regarding: cpanel85.proisp.no
Scheduled:

06.11.20 10:45:52

There are problems with the server at the moment. Our technicians are looking into this.

06.11.20 11:51:55

The error is identified and localized to the firewall software on the server. The server is running normally again now and the provider will review the logs.

Start: 06.11.20 10:45:00

Expected resolved: 06.11.20 11:25:00

Resolved:

06.11.20 11:51:55

Regarding: cpanel85.proisp.no
Scheduled:

06.11.20 09:31:48

There are currently problems with MySQL on the server. Websites on the server might not be working normally as a result of this. Our technicians are looking into this.

Start: 06.11.20 09:31:00

Expected resolved: 06.11.20 09:51:00

Resolved:

06.11.20 09:51:45

Regarding: cpanel85.proisp.no
Scheduled:

05.11.20 22:14:58

We will perform security updates on the server tonight. The server will be rebooted and will be inaccessible during the reboot.

Start: 06.11.20 02:00:00

Expected resolved: 06.11.20 05:00:00

Resolved:

06.11.20 02:44:55

Regarding: cpanel85.proisp.no
Scheduled:

05.11.20 11:12:47

There are problems with the server at the moment. Our technicians are looking into this.

Start: 05.11.20 11:12:00

Expected resolved: 05.11.20 11:50:00

Resolved:

05.11.20 11:44:25

Regarding: cpanel85.proisp.no
Scheduled:

04.11.20 23:58:31

We will perform software updates on the server tonight. The server will be rebooted and will be inaccessible during the reboot. The reboot might will take more time than usual due to firmware updates.

Start: 05.11.20 00:15:00

Expected resolved: 05.11.20 00:30:00

Resolved:

05.11.20 00:34:25

Regarding: cpanel56.proisp.no
cPanel servers i
Data center in
Scheduled:

30.10.20 14:22:49

We will perform security updates on the server tonight. The server will be rebooted and will be inaccessible during the reboot.

Start: 31.10.20 01:00:00

Expected resolved: 31.10.20 04:00:00

Resolved:

31.10.20 04:17:07

Regarding: Scheduled:

27.10.20 00:52:10

There are problems with the server at the moment. Our technicians are looking into this.

Start: 27.10.20 00:50:00

Expected resolved: 27.10.20 01:15:00

Resolved:

27.10.20 01:02:18

Regarding: cpanel8.proisp.no
Scheduled:

23.10.20 02:22:38

There are problems with the server at the moment. Our technicians are looking into this.

Start: 23.10.20 02:22:00

Expected resolved: 23.10.20 02:35:00

Resolved:

23.10.20 03:30:30

Regarding: cpanel62.proisp.no
Scheduled:

22.10.20 01:36:11

We will perform software updates on the server tonight. The server will be rebooted and will be inaccessible during the reboot. The reboot might will take more time than usual due to firmware updates.

Start: 22.10.20 02:00:00

Expected resolved: 22.10.20 04:00:00

Resolved:

22.10.20 03:30:06

Regarding: cpanel55.proisp.no
cpanel57.proisp.no
cpanel58.proisp.no
cpanel59.proisp.no
cpanel63.proisp.no
Scheduled:

20.10.20 22:17:47

MariaDB will be upgraded from version 10.2 to 10.3.

Start: 21.10.20 00:00:00

Expected resolved: 21.10.20 02:00:00

Resolved:

21.10.20 01:06:58

Regarding: cpanel22.proisp.no
cpanel26.proisp.no
cpanel30.proisp.no
cpanel31.proisp.no
cpanel54.proisp.no
cpanel56.proisp.no
cpanel60.proisp.no
cpanel64.proisp.no
cpanel65.proisp.no
cpanel71.proisp.no
Scheduled:

20.10.20 00:17:41

MariaDB will be upgraded from version 10.2 to 10.3.

Start: 20.10.20 00:30:00

Expected resolved: 20.10.20 04:30:00

Resolved:

20.10.20 01:45:45

Regarding: cpanel27.proisp.no
cpanel50.proisp.no
cpanel75.proisp.no
cpanel85.proisp.no
cpanel87.proisp.no
cpanel88.proisp.no
Scheduled:

16.10.20 12:43:33

We will perform software updates on the server tonight. The server will be rebooted and will be inaccessible during the reboot. The reboot might will take more time than usual due to firmware updates.

Start: 17.10.20 01:00:00

Expected resolved: 17.10.20 04:00:00

Resolved:

17.10.20 04:08:51

Regarding: cpanel49.proisp.no
Scheduled:

15.10.20 15:05:49

We will perform network improvements for our website. The website may be unavailable for up to 5 minutes in this period.

Start: 17.10.20 00:00:00

Expected resolved: 17.10.20 04:00:00

Resolved:

17.10.20 04:00:00

Regarding: ex03.proisp.no
Scheduled:

13.10.20 22:24:38

We will perform security updates on the server tonight. The server will be rebooted and will be inaccessible during the reboot.

Start: 14.10.20 01:00:00

Expected resolved: 14.10.20 04:00:00

Resolved:

14.10.20 03:00:00

Regarding: cpanel45.proisp.no
cpanel46.proisp.no
Scheduled:

13.10.20 21:26:43

MySQL will be upgraded from version 5.6 to 5.7.

Start: 14.10.20 00:00:00

Expected resolved: 14.10.20 01:30:00

Resolved:

14.10.20 00:45:28

Regarding: cpanel25.proisp.no
cpanel32.proisp.no
Scheduled:

13.10.20 21:12:09

MySQL will be upgraded from version 5.5 to 5.6 due to security and 5.5 is EOL.

Start: 14.10.20 00:00:00

Expected resolved: 14.10.20 01:00:00

Resolved:

14.10.20 00:45:31

Regarding: cpanel35.proisp.no
cpanel39.proisp.no
cpanel40.proisp.no
cpanel41.proisp.no
Scheduled:

13.10.20 00:05:31

MySQL will be upgraded from version 5.5 to 5.6 due to security and 5.5 is EOL.

Start: 13.10.20 00:30:00

Expected resolved: 13.10.20 01:30:00

Resolved:

13.10.20 01:30:00

Regarding: Data center in Stavanger (NO) DC2 i
Scheduled:

11.10.20 22:38:12

Necessary maintenance will be performed on the infrastructure of the data center.
During these hours of maintainance, up to 6 short outages can be experienced.

Start: 12.10.20 00:00:00

Expected resolved: 12.10.20 02:00:00

Resolved:

12.10.20 02:17:40

Regarding: cpanel62.proisp.no
Scheduled:

09.10.20 12:32:36

There are problems with Acronis backup on the server. Acronis is working to resolve this issue, but recovery is not currently available.

Start: 09.10.20 12:31:00

Expected resolved: 19.10.20 12:31:00

Resolved:

22.10.20 03:15:00

Regarding: cPanel servers i
cPanel (PRO server) servers i
cPanel (LiteSpeed) servers i
Enterprise servers i
Scheduled:

08.10.20 16:52:14

There will be security updates from cPanel on the servers tonight. It is expected that web server and MySQL may be restarted on some servers.

Start: 09.10.20 00:05:00

Expected resolved: 09.10.20 02:00:00

Resolved:

09.10.20 02:03:41

Regarding: cpanel95.proisp.no
Scheduled:

08.10.20 04:08:57

There are problems with the server at the moment. Our technicians are looking into this.

Start: 08.10.20 04:08:00

Expected resolved: 08.10.20 04:08:00

Resolved:

08.10.20 04:30:43

Regarding: cpanel95.proisp.no
Scheduled:

08.10.20 00:59:04

We will perform software updates on the server tonight. cPanel will also be upgraded to latest RELEASE version. The server will be rebooted and will be inaccessible during the reboot.

Start: 08.10.20 00:58:00

Expected resolved: 08.10.20 03:00:00

Resolved:

08.10.20 03:23:38

Regarding: cpanel68.proisp.no
Scheduled:

07.10.20 05:05:54

There are currently problems with the web server. Websites on the server can be inaccessible as a result of this. Our technicians are looking into this.

Start: 07.10.20 05:05:00

Expected resolved: 07.10.20 05:05:00

Resolved:

07.10.20 23:05:55

Regarding: cpanel56.proisp.no
cpanel58.proisp.no
cpanel64.proisp.no
cpanel68.proisp.no
cpanel75.proisp.no
Scheduled:

07.10.20 00:30:30

We will perform software updates on the server tonight. cPanel will also be upgraded to latest RELEASE version. The server will be rebooted and will be inaccessible during the reboot. The reboot might will take more time than usual due to firmware updates.

Start: 07.10.20 01:00:00

Expected resolved: 07.10.20 04:00:00

Resolved:

07.10.20 04:15:22

Regarding: cpanel58.proisp.no
Scheduled:

28.09.20 18:01:21

The motherboard needs to be replaced on the server. Therefore it may be longer downtime than usual maintainance.

Start: 29.09.20 01:00:00

Expected resolved: 29.09.20 04:30:00

Resolved:

29.09.20 03:02:51

Regarding: cpanel96.proisp.no
Scheduled:

24.09.20 13:02:41

There are problems with the server at the moment. Our technicians are looking into this.

Start: 24.09.20 13:02:00

Expected resolved: 24.09.20 13:15:00

Resolved:

24.09.20 13:03:12

Regarding: cpanel56.proisp.no
cpanel58.proisp.no
cpanel62.proisp.no
cpanel63.proisp.no
Scheduled:

24.09.20 01:44:11

MariaDB 10.1 will be EOL (end of life) this month.
The servers will be upgraded to MariaDB 10.2. Downtime will vary between 5-20 minutes per server.

Start: 24.09.20 01:50:00

Expected resolved: 24.09.20 03:00:00

Resolved:

24.09.20 02:59:30

Regarding: cpanel89.proisp.no
Scheduled:

21.09.20 11:38:17

We will perform security updates on the server tonight. The server will be rebooted and will be inaccessible during the reboot.

Start: 22.09.20 03:00:00

Expected resolved: 22.09.20 03:15:00

Resolved:

22.09.20 03:19:47

Regarding: cpanel62.proisp.no
Scheduled:

19.09.20 01:41:20

We will perform software updates on the server tonight. The server will be rebooted and will be inaccessible during the reboot.

Start: 19.09.20 02:00:00

Expected resolved: 19.09.20 04:00:00

Resolved:

19.09.20 03:00:06

Regarding: cpanel83.proisp.no
Scheduled:

18.09.20 11:11:04

Necessary security updates will be performed on the server. On that occasion, Apache and MySQL will be restarted.

Start: 18.09.20 11:09:00

Expected resolved: 18.09.20 11:19:00

Resolved:

18.09.20 11:19:30

Regarding: Data center in Stavanger (NO) DC1 i
Data center in Stavanger (NO) DC2 i
Scheduled:

16.09.20 16:50:23

We will integrate new internet providers into exisiting infrastructure. No downtime is expected, but minor unstabilities for internet services could occur during the period.

Start: 19.09.20 20:00:00

Expected resolved: 20.09.20 02:00:00

Resolved:

16.09.20 02:00:00

Regarding: cpanel55.proisp.no
cpanel57.proisp.no
cpanel59.proisp.no
cpanel60.proisp.no
cpanel64.proisp.no
cpanel65.proisp.no
cpanel66.proisp.no
cpanel72.proisp.no
cpanel74.proisp.no
Scheduled:

15.09.20 01:16:23

MariaDB 10.1 will be EOL (end of life) this month.
The servers will be upgraded to MariaDB 10.2. Downtime will vary between 5-20 minutes per server.

Start: 15.09.20 01:20:00

Expected resolved: 15.09.20 02:00:00

Resolved:

15.09.20 01:37:47

Regarding: cpanel2.proisp.no
Scheduled:

15.09.20 00:27:51

We will perform software updates on the server tonight. The server will be rebooted and will be inaccessible during the reboot. The reboot might will take more time than usual due to firmware updates.

Start: 15.09.20 02:00:00

Expected resolved: 15.09.20 03:00:00

Resolved:

15.09.20 02:43:33

Regarding: cpanel16.proisp.no
cpanel22.proisp.no
cpanel26.proisp.no
cpanel30.proisp.no
cpanel31.proisp.no
cpanel54.proisp.no
Scheduled:

14.09.20 16:25:43

MariaDB 10.1 will be EOL (end of life) this month.
The servers will be upgraded to MariaDB 10.2. Downtime will vary between 10-30 minutes per server.

Start: 14.09.20 23:30:00

Expected resolved: 15.09.20 03:00:00

Resolved:

15.09.20 01:16:38

Regarding: cpanel95.proisp.no
Scheduled:

13.09.20 21:17:25

There are problems with the server at the moment. Our technicians are looking into this.

Start: 13.09.20 21:10:00

Expected resolved: 13.09.20 21:25:00

Resolved:

13.09.20 21:25:21

Regarding: cpanel66.proisp.no
Scheduled:

11.09.20 00:32:55

There are problems with the server at the moment. Our technicians are looking into this.

Start: 11.09.20 00:32:00

Expected resolved: 11.09.20 01:32:00

Resolved:

11.09.20 00:40:29

Regarding: cpanel66.proisp.no
Scheduled:

10.09.20 00:32:36

There are currently problems with the web server. Websites on the server can be inaccessible as a result of this. Our technicians are looking into this.

10.09.20 00:48:58

Work of web server restored and currently server is working in a normal state.

Start: 10.09.20 00:32:00

Expected resolved: 10.09.20 00:42:00

Resolved:

10.09.20 00:48:58

Regarding: ex03.proisp.no
Scheduled:

08.09.20 20:55:29

We will perform security updates on the server tonight. The server will be rebooted and will be inaccessible during the reboot.

09.09.20 03:45:24

Server rebooted and currently it's working in a normal state.

Start: 09.09.20 01:00:00

Expected resolved: 09.09.20 04:00:00

Resolved:

09.09.20 03:45:24