Service announcements
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Any service announcements on this page applies to our services and networks. Service announcements regarding our clients equipment will not be posted here.

Regarding: cpanel70.proisp.no
Scheduled:

30.03.20 23:37:48

MariaDB will be upgraded from version 10.2 to 10.3 by the vendor as it failed last time.
Therefore, there may be longer downtime while the upgrade is being done.

Start: 31.03.20 00:01:00

Expected resolved: 31.03.20 04:00:00

Resolved:

Regarding: cpanel70.proisp.no
cpanel9.proisp.no
Scheduled:

23.03.20 15:22:22

MariaDB will be upgraded from version 10.2 to 10.3.
Approximately 30 min downtime is expected while the upgrade is in progress.

24.03.20 01:04:53

The upgrade is complete for cpanel9.proisp.no.

The upgrade failed for cpanel70.proisp.no and is returned to MariaDB 10.2.
Techs will check logs further for cpanel70 and find the issue with the supplier.

Start: 24.03.20 00:15:00

Expected resolved: 24.03.20 01:15:00

Resolved:

24.03.20 01:04:53

Regarding: cpanel19.proisp.no
cpanel61.proisp.no
Scheduled:

23.03.20 15:17:58

MariaDB will be upgraded from version 10.1 to 10.2.
Approximately 30 min downtime is expected while the upgrade is in progress.

24.03.20 00:34:39

The upgrade is complete.

Start: 24.03.20 00:01:00

Expected resolved: 24.03.20 01:00:00

Resolved:

24.03.20 00:34:39

Regarding: cpanel68.proisp.no
Scheduled:

19.03.20 17:19:30

We will perform firmware updates on the server tonight. The server will be rebooted and will be inaccessible during the reboot.

Start: 20.03.20 02:00:00

Expected resolved: 20.03.20 02:20:00

Resolved:

20.03.20 02:49:34

Regarding: ex03.proisp.no
Scheduled:

18.03.20 19:22:24

We will perform security updates on the server tonight. The server will be rebooted and will be inaccessible during the reboot.

Start: 19.03.20 01:00:00

Expected resolved: 19.03.20 04:00:00

Resolved:

19.03.20 03:30:00

Regarding: ex03.proisp.no
Scheduled:

17.03.20 22:51:01

We will perform security updates on the server tonight. The server will be rebooted and will be inaccessible during the reboot.

18.03.20 01:52:58

Security updates has been installed successfully and server is working now in a normal state after reboot.

Start: 18.03.20 01:00:00

Expected resolved: 18.03.20 04:00:00

Resolved:

18.03.20 01:52:58

Regarding: cpanel19.proisp.no
Scheduled:

16.03.20 14:13:38

MariaDB will be upgraded from version 10.0 to 10.1.
Approximately 20-30 min downtime is expected while the upgrade is in progress.

17.03.20 00:31:39

The upgrade is complete.

Start: 17.03.20 00:01:00

Expected resolved: 17.03.20 01:01:00

Resolved:

17.03.20 00:31:39

Regarding: cpanel9.proisp.no
Scheduled:

16.03.20 14:11:00

MariaDB will be upgraded from version 10.1 to 10.2.
Approximately 20 min downtime is expected while the upgrade is in progress.

17.03.20 00:22:30

The upgrade is complete.

Start: 17.03.20 00:01:00

Expected resolved: 17.03.20 01:00:00

Resolved:

17.03.20 00:22:30

Regarding: cpanel9.proisp.no
Scheduled:

12.03.20 13:30:38

MariaDB will be upgraded on the server from version 10.0 to 10.1. During this period MySQL will be unavailable.

13.03.20 00:54:44

Upgrade of MariaDB is completed.
New service announcment will be sent to customers when MariaDB will be upgraded to version 10.2.

Start: 13.03.20 00:01:00

Expected resolved: 13.03.20 00:55:00

Resolved:

13.03.20 00:54:44

Regarding: ex03.proisp.no
Scheduled:

11.03.20 00:53:50

We will perform security updates on the server tonight. The server will be rebooted and will be inaccessible during the reboot.

Start: 11.03.20 01:00:00

Expected resolved: 11.03.20 04:00:00

Resolved:

11.03.20 03:44:18

Regarding: cpanel84.proisp.no
Scheduled:

10.03.20 11:49:17

Defect hardware has been identified and will be replaced on the server. The server will be shut down and will be inaccessible while we are replacing the hardware.

Start: 12.03.20 02:00:00

Expected resolved: 12.03.20 04:00:00

Resolved:

12.03.20 03:20:30

Regarding: cpanel91.proisp.no
Scheduled:

02.03.20 21:19:26

There are problems with the server at the moment. Our technicians are looking into this.

Start: 02.03.20 21:19:00

Expected resolved: 02.03.20 21:29:00

Resolved:

02.03.20 21:21:22

Regarding: cpanel68.proisp.no
Scheduled:

28.02.20 07:35:54

There are problems with the server at the moment. Our technicians are looking into this.

Start: 28.02.20 07:35:00

Expected resolved: 28.02.20 08:00:00

Resolved:

28.02.20 08:20:54

Regarding: cpanel40.proisp.no
Scheduled:

28.02.20 01:09:33

There are problems with the server at the moment. Our technicians are looking into this.

Start: 28.02.20 01:09:00

Expected resolved: 28.02.20 01:30:00

Resolved:

28.02.20 01:45:40

Regarding: ex03.proisp.no
Scheduled:

27.02.20 16:02:44

There are currently issues sending emails out from the Exchange server.
Our engineers are working to solve the problem.

Start: 27.02.20 16:01:00

Expected resolved: 27.02.20 17:15:00

Resolved:

27.02.20 16:55:28

Regarding: ex03.proisp.no
Scheduled:

27.02.20 00:02:42

We will perform security updates on the server tonight. The server will be rebooted and will be inaccessible during the reboot.

Start: 27.02.20 00:01:00

Expected resolved: 27.02.20 00:02:00

Resolved:

27.02.20 01:25:19

Regarding: ex03.proisp.no
Scheduled:

25.02.20 20:41:43

Tonght between 1:00-4:00 AM we are going to install system updates on Windows server and reboot it.

Start: 26.02.20 01:00:00

Expected resolved: 26.02.20 04:00:00

Resolved:

26.02.20 03:20:43

Regarding: cpanel2.proisp.no
Scheduled:

25.02.20 00:51:07

There is currently issues with the lines into DC1 and DC2 in Stavanger.
Our engineers are working to find the cause and fix the problem as soon as possible.

25.02.20 02:42:56

It has been stable since 01.05, but our technicians and line suppliers will work on the problem that occurred earlier this night.

Start: 25.02.20 00:46:00

Expected resolved: 25.02.20 01:15:00

Resolved:

25.02.20 02:42:56

Regarding: Scheduled:

17.02.20 14:38:46

We have problems with our telephone solution at the moment. The supplier is checking this now.
Use our live chat solution in the meantime.

Start: 17.02.20 14:37:00

Expected resolved: 17.02.20 15:37:00

Resolved:

17.02.20 14:45:11

Regarding: cpanel71.proisp.no
cPanel servers i
Scheduled:

14.02.20 01:12:39

There is unexpected outages on server due to which it's become inaccessible. Currently server will be rebooted in order to restore its work

14.02.20 01:22:47

Server has been rebooted and currently working in a normal state

Start: 14.02.20 01:15:00

Expected resolved: 14.02.20 01:20:00

Resolved:

14.02.20 01:22:47

Regarding: ex03.proisp.no
Scheduled:

12.02.20 00:07:45

We will perform security updates on the server tonight. The server will be rebooted and will be inaccessible during the reboot.

Start: 12.02.20 01:00:00

Expected resolved: 12.02.20 04:00:00

Resolved:

12.02.20 03:43:58

Regarding: cPanel servers i
cPanel (PRO server) servers i
cPanel (LiteSpeed) servers i
Enterprise servers i
Scheduled:

11.02.20 00:39:50

We will perform security updates on the servers tonight. On some servers Apache and MySQL will be restarted.

Start: 11.02.20 00:45:00

Expected resolved: 11.02.20 04:30:00

Resolved:

11.02.20 03:19:01

Regarding: cpanel51.proisp.no
Scheduled:

10.02.20 14:58:51

Defect hardware has been identified and will be replaced on the server. The server will be shut down and will be inaccessible while we are replacing the hardware.

Start: 11.02.20 02:00:00

Expected resolved: 11.02.20 04:00:00

Resolved:

11.02.20 03:29:22

Regarding: cpanel39.proisp.no
Scheduled:

08.02.20 18:02:18

There are problems with the server at the moment. Our technicians are looking into this.

Start: 08.02.20 18:01:00

Expected resolved: 08.02.20 18:20:00

Resolved:

08.02.20 18:26:20

Regarding: ex03.proisp.no
Scheduled:

04.02.20 00:53:30

We will perform security updates on the server tonight. The server will be rebooted and will be inaccessible during the reboot.

Start: 04.02.20 01:00:00

Expected resolved: 04.02.20 04:00:00

Resolved:

04.02.20 01:05:36

Regarding: cpanel68.proisp.no
Scheduled:

31.01.20 13:01:43

There are problems with the server at the moment. Our technicians are looking into this.

Start: 31.01.20 13:01:00

Expected resolved: 31.01.20 13:15:00

Resolved:

31.01.20 13:12:27

Regarding: ex03.proisp.no
Scheduled:

31.01.20 00:16:42

We will perform security updates on the server tonight. The server will be rebooted and will be inaccessible during the reboot.

Start: 31.01.20 01:00:00

Expected resolved: 31.01.20 04:00:00

Resolved:

31.01.20 02:13:27

Regarding: ex03.proisp.no
Scheduled:

29.01.20 20:29:54

We will perform security updates on the server tonight. The server will be rebooted and will be inaccessible during the reboot.

30.01.20 05:11:13

Updates have been successfully installed and maintenance have been completed.

Start: 30.01.20 01:00:00

Expected resolved: 30.01.20 04:00:00

Resolved:

30.01.20 05:11:13

Regarding: cpanel39.proisp.no
Scheduled:

28.01.20 02:50:48

There are problems with the server at the moment. Our technicians are looking into this.

Start: 28.01.20 02:50:00

Expected resolved: 28.01.20 02:50:00

Resolved:

28.01.20 03:42:43

Regarding: cpanel8.proisp.no
Scheduled:

27.01.20 14:53:46

There are problems with the server at the moment. Our technicians are looking into this.

Start: 27.01.20 14:53:00

Expected resolved: 27.01.20 15:00:00

Resolved:

27.01.20 15:00:30

Regarding: cpanel84.proisp.no
Scheduled:

23.01.20 10:07:09

We will perform software updates on the server tonight. cPanel will also be upgraded to latest RELEASE version. The web server and/or MySQL might be restarted as a result of the updates.

Start: 24.01.20 02:00:00

Expected resolved: 24.01.20 03:00:00

Resolved:

24.01.20 03:55:00

Regarding: cpanel23.proisp.no
Scheduled:

23.01.20 08:24:22

There are currently problems with the web server. Websites on the server can be inaccessible as a result of this. Our technicians are looking into this.

Start: 23.01.20 08:24:00

Expected resolved: 23.01.20 08:24:00

Resolved:

23.01.20 08:43:00

Regarding: cpanel5.proisp.no
Scheduled:

22.01.20 18:17:25

We will perform software updates on the server tonight. cPanel will also be upgraded to latest RELEASE version. The server will be rebooted and will be inaccessible during the reboot. The reboot might will take more time than usual due to firmware updates.

Start: 23.01.20 02:00:00

Expected resolved: 23.01.20 03:00:00

Resolved:

23.01.20 03:00:00

Regarding: cPanel servers i
cPanel (PRO server) servers i
cPanel (LiteSpeed) servers i
Enterprise servers i
Scheduled:

20.01.20 23:55:45

Software updates will be made on the servers. cPanel has released a security update that needs to be updated on all servers. Apache may restart on some servers.

Start: 21.01.20 00:05:00

Expected resolved: 21.01.20 03:00:00

Resolved:

21.01.20 04:34:07

Regarding: cpanel54.proisp.no
Scheduled:

16.01.20 13:11:12

There are problems with the server at the moment. Our technicians are looking into this.

16.01.20 13:31:59

We are glad to inform that server work has been restored and currently everything is working in a normal state.

Start: 16.01.20 13:10:00

Expected resolved: 16.01.20 13:20:00

Resolved:

16.01.20 13:31:59

Regarding: ex03.proisp.no
hyperv01.proisp.no
iis02.proisp.no
mail02.proisp.no
Scheduled:

15.01.20 22:03:37

We will perform security updates on the server tonight. The server will be rebooted and will be inaccessible during the reboot.

Start: 16.01.20 01:00:00

Expected resolved: 16.01.20 04:00:00

Resolved:

16.01.20 03:40:00

Regarding: cpanel86.proisp.no
Scheduled:

15.01.20 09:06:39

There are currently problems with the web server. Websites on the server can be inaccessible as a result of this. Our technicians are looking into this.

15.01.20 11:08:36

The problem was fixed by the supplier. They are now further investigating why this occurred after the night's updates.

Start: 15.01.20 09:04:00

Expected resolved: 15.01.20 11:30:00

Resolved:

15.01.20 11:08:36

Regarding: ex03.proisp.no
Scheduled:

15.01.20 00:46:14

We will perform security updates on the server tonight. The server will be rebooted and will be inaccessible during the reboot.

Start: 14.01.20 23:00:00

Expected resolved: 15.01.20 02:00:00

Resolved:

15.01.20 01:53:18

Regarding: cpanel52.proisp.no
cpanel55.proisp.no
cpanel64.proisp.no
cpanel71.proisp.no
cpanel74.proisp.no
cpanel86.proisp.no
Scheduled:

14.01.20 21:14:36

We will perform software updates on the servers tonight. The servers will be rebooted and will be inaccessible during the reboot. The reboot might will take more time than usual due to firmware updates.

Start: 15.01.20 00:15:00

Expected resolved: 15.01.20 05:00:00

Resolved:

15.01.20 05:05:26

Regarding: cpanel62.proisp.no
Scheduled:

14.01.20 17:24:45

There are currently problems with the web server. Websites on the server can be inaccessible as a result of this. Our technicians are looking into this.

Start: 14.01.20 17:24:00

Expected resolved: 14.01.20 17:24:00

Resolved:

14.01.20 17:57:44

Regarding: cpanel32.proisp.no
Scheduled:

12.01.20 06:08:58

There are problems with the server at the moment. Our technicians are looking into this.

Start: 12.01.20 06:08:00

Expected resolved: 12.01.20 06:08:00

Resolved:

12.01.20 06:33:26

Regarding: cpanel18.proisp.no
Scheduled:

12.01.20 06:06:45

There are problems with the server at the moment. Our technicians are looking into this.

Start: 12.01.20 06:06:00

Expected resolved: 12.01.20 06:06:00

Resolved:

12.01.20 06:33:31

Regarding: cpanel39.proisp.no
Scheduled:

12.01.20 06:06:23

There are problems with the server at the moment. Our technicians are looking into this.

Start: 12.01.20 06:06:00

Expected resolved: 12.01.20 06:06:00

Resolved:

12.01.20 06:33:33

Regarding: cpanel40.proisp.no
Scheduled:

12.01.20 06:00:54

There are problems with the server at the moment. Our technicians are looking into this.

Start: 12.01.20 06:00:00

Expected resolved: 12.01.20 06:00:00

Resolved:

12.01.20 06:33:34

Regarding: cpanel86.proisp.no
Scheduled:

06.01.20 11:53:42

There are problems with the server at the moment. Our technicians are looking into this.

Start: 06.01.20 11:51:00

Expected resolved: 06.01.20 11:51:00

Resolved:

06.01.20 12:11:10

Regarding: cpanel72.proisp.no
cpanel75.proisp.no
Scheduled:

02.01.20 16:28:36

The server will be rebooted and will be inaccessible during the reboot.

Start: 03.01.20 02:30:00

Expected resolved: 03.01.20 03:00:00

Resolved:

03.01.20 03:01:05