Service announcements

EXPERIENCING PROBLEMS WITH OUR SERVICES? RUN A DIAGNOSE FIRST TO SAVE YOURS AND OUR TIME

Any service announcements on this page applies to our services and networks. Service announcements regarding our clients equipment will not be posted here.

Regarding: Data center in Stavanger (NO) DC1 i
Data center in Stavanger (NO) DC2 i
Scheduled:

14.06.18 14:42:10

Critical network upgrades will commence from 00:00 night to 20.06 and should be completed by 04:00.

Services may be unstable or inaccessible in periods during this time interval. The upgrades are necessary to ensure infrastructure security and stability.

Expected resolved: 20.06.18 04:00:00

Resolved:

Regarding: cpanel26.proisp.no
cpanel3.proisp.no
cpanel30.proisp.no
cpanel31.proisp.no
Scheduled:

07.06.18 12:31:42

cPanel and Apache will be updated. Firmware will also be updated and reboot of server is required.
There will be some minutes downtime on these servers. The work starts at 02:00 CEST.

Expected resolved: 08.06.18 05:00:00

Resolved:

08.06.18 05:15:00

Regarding: cpanel35.proisp.no
cpanel36.proisp.no
cpanel37.proisp.no
cpanel42.proisp.no
cpanel43.proisp.no
cpanel44.proisp.no
cpanel45.proisp.no
Scheduled:

07.06.18 12:30:07

cPanel and Apache will be updated.
There will be short-term downtime on these services. The work starts at 02:00 CEST.

Expected resolved: 08.06.18 05:00:00

Resolved:

08.06.18 07:36:26

Regarding: cpanel18.proisp.no
cpanel24.proisp.no
cpanel27.proisp.no
cpanel28.proisp.no
cpanel29.proisp.no
cpanel32.proisp.no
cpanel34.proisp.no
cpanel38.proisp.no
cpanel39.proisp.no
cpanel40.proisp.no
cpanel41.proisp.no
cpanel5.proisp.no
cpanel7.proisp.no
cpanel8.proisp.no
Scheduled:

05.06.18 17:04:14

cPanel and Apache will be updated. Firmware will also be updated and reboot of server is required.
There will be short-term downtime on these servers. The work starts at 01:00 CEST.

Expected resolved: 06.06.18 04:00:00

Resolved:

06.06.18 05:03:12

Regarding: cpanel13.proisp.no
cpanel14.proisp.no
cpanel15.proisp.no
cpanel16.proisp.no
cpanel17.proisp.no
cpanel19.proisp.no
cpanel20.proisp.no
cpanel21.proisp.no
cpanel22.proisp.no
cpanel23.proisp.no
cpanel25.proisp.no
Scheduled:

05.06.18 17:00:01

cPanel and Apache will be updated.
There will be short-term downtime on these services. The work starts at 02:00 CEST.

Expected resolved: 06.06.18 04:00:00

Resolved:

06.06.18 05:05:57

Regarding: ex02.proisp.no
oncp01.proisp.no
Scheduled:

28.05.18 11:37:12

There are issues with OnApp system. Technicians are currently checking the issue.
Issue is also effecting our phone systems.

Update 13.55:
Most VM's has been running since 12.04, but some did take longer to get up again.
Our technicians are checking the rest of the vm's.

Expected resolved: 28.05.18 14:30:00

Resolved:

28.05.18 15:19:50

Regarding: cpanel10.proisp.no
cpanel11.proisp.no
cpanel12.proisp.no
cpanel2.proisp.no
cpanel3.proisp.no
cpanel5.proisp.no
cpanel6.proisp.no
cpanel7.proisp.no
cpanel8.proisp.no
cpanel9.proisp.no
Scheduled:

22.05.18 14:41:03

cPanel and Apache will be updated.
There will be short-term downtime on these services. The work starts at 02:00 CEST.

Expected resolved: 23.05.18 04:00:00

Resolved:

23.05.18 06:45:35

Regarding: cpanel71.proisp.no
cpanel74.proisp.no
Scheduled:

22.05.18 14:35:11

There will be firmware and kernel updates on these servers.
Downtime will be around 10 minutes. Work will start at 02.00 CEST.

Expected resolved: 23.05.18 04:00:00

Resolved:

23.05.18 06:45:28

Regarding: cpanel13.proisp.no
cpanel35.proisp.no
cpanel37.proisp.no
Scheduled:

30.04.18 00:06:25

There will be firmware and kernel updates on these servers.

Expected resolved: 30.04.18 04:00:00

Resolved:

30.04.18 04:48:22

Regarding: cpanel28.proisp.no
cpanel29.proisp.no
cpanel32.proisp.no
Scheduled:

10.04.18 14:10:04

The servers are moved between 2 locations in the datacenter to increases security, capacity and performance. Each server may be unavailable for up to 30 minutes. The servers will be moved from 00:00 11.04.18.

We apologize for any inconvenice caused our clients in this regard.

Expected resolved: 11.04.18 02:00:00

Resolved:

11.04.18 02:04:55

Regarding: cpanel33.proisp.no
Scheduled:

05.04.18 21:38:46

One of the drives have a predicted failure and will be swapped, but there is also a problem with the hot swap which requires fixing. The server will be taken offline while the problems are fixed and will be unavailable in this period. It is expect that this will take around 20 minutes from around 02:00.

We apologize any inconvenience caused due to this.

Expected resolved: 05.04.18 04:00:00

Resolved:

06.04.18 10:03:47

Regarding: cpanel27.proisp.no
cpanel3.proisp.no
cpanel39.proisp.no
cpanel40.proisp.no
Scheduled:

05.04.18 01:58:13

The servers are moved between 2 locations in the datacenter to increases security, capacity and performance. Each server may be unavailable for up to 30 minutes.

We apologize for any inconvenice caused our clients in this regard.

Expected resolved: 05.04.18 05:30:00

Resolved:

05.04.18 08:57:58

Regarding: cpanel27.proisp.no
cpanel4.proisp.no
Scheduled:

29.03.18 04:29:47

There will be firmware and kernel updates on this server.

Expected resolved: 29.03.18 05:00:00

Resolved:

29.03.18 05:18:00

Regarding: cpanel56.proisp.no
Scheduled:

19.03.18 15:41:05

There will be firmware and kernel updates on this server.

Expected resolved: 20.03.18 04:30:00

Resolved:

20.03.18 10:27:10