Service announcements
EXPERIENCING PROBLEMS WITH OUR SERVICES? RUN A DIAGNOSE FIRST TO SAVE YOURS AND OUR TIME

Any service announcements on this page applies to our services and networks. Service announcements regarding our clients equipment will not be posted here.

Regarding: cpanel83.proisp.no
Scheduled:

05.06.20 01:04:25

There are currently problems with the web server. Websites on the server can be inaccessible as a result of this. Our technicians are looking into this.

05.06.20 01:47:20

Work of web service restored and currentyl server is working in a normal state.

Start: 05.06.20 01:04:00

Expected resolved: 05.06.20 01:04:00

Resolved:

05.06.20 01:47:20

Regarding: cpanel83.proisp.no
Scheduled:

03.06.20 16:59:17

There are problems with the server at the moment. Our technicians are looking into this.

03.06.20 17:29:48

The server is currently down. Our engineers are working to get it back up.

03.06.20 18:09:46

The server is running normal again. The technicians are checking the logs.
It may be necessary and restart the server later tonight.

Start: 03.06.20 16:58:00

Expected resolved: 03.06.20 23:00:00

Resolved:

03.06.20 18:52:00

Regarding: cpanel83.proisp.no
Scheduled:

03.06.20 14:04:54

There are currently problems with the web server. Websites on the server can be inaccessible as a result of this. Our technicians are looking into this.

Start: 03.06.20 14:04:00

Expected resolved: 03.06.20 14:15:00

Resolved:

03.06.20 14:13:30

Regarding: cPanel servers i
cPanel (PRO server) servers i
cPanel (LiteSpeed) servers i
Enterprise servers i
Scheduled:

02.06.20 15:46:16

We will perform software updates on the server tonight. cPanel will also be upgraded to latest RELEASE version. The web server and/or MySQL might be restarted as a result of the updates.

Start: 02.06.20 23:45:00

Expected resolved: 03.06.20 05:00:00

Resolved:

03.06.20 04:50:02

Regarding: cpanel23.proisp.no
Scheduled:

01.06.20 19:03:11

There are currently problems with the web server. Websites on the server can be inaccessible as a result of this. Our technicians are looking into this.

01.06.20 19:24:49

Issue has been solved and currently server is working in a normal state

Start: 01.06.20 19:02:00

Expected resolved: 01.06.20 19:02:00

Resolved:

01.06.20 19:24:49

Regarding: cpanel74.proisp.no
Scheduled:

01.06.20 04:12:24

There are problems with the server at the moment. Our technicians are looking into this.

Start: 01.06.20 04:11:00

Expected resolved: 01.06.20 04:30:00

Resolved:

01.06.20 04:18:34

Regarding: cpanel74.proisp.no
Scheduled:

20.05.20 07:29:32

Server will be restarted due to unexpected stuck

20.05.20 07:59:56

Server is up and currently it's working in a normal state

Start: 20.05.20 07:28:00

Expected resolved: 20.05.20 07:28:00

Resolved:

20.05.20 07:59:56

Regarding: cpanel78.proisp.no
Scheduled:

17.05.20 04:30:56

There are problems with the server at the moment. Our technicians are looking into this.

Start: 17.05.20 04:29:00

Expected resolved: 17.05.20 04:45:00

Resolved:

17.05.20 04:37:51

Regarding: ex03.proisp.no
Scheduled:

12.05.20 20:12:02

We will perform security updates on the server tonight. The server will be rebooted and will be inaccessible during the reboot.  Approximate downtme is up to 10 minutes.

13.05.20 03:02:34

System updates successfully installed, server rebooted and currently it's working in a normal state

Start: 13.05.20 01:00:00

Expected resolved: 13.05.20 04:00:00

Resolved:

13.05.20 03:02:34

Regarding: cpanel49.proisp.no
Scheduled:

11.05.20 16:37:47

The website on www.proisp.eu will be unavailable for up to 1 minute in connection with improvements of the network in the datacenter. We are sorry for any inconvenience this might cause.

Start: 16.05.20 09:00:00

Expected resolved: 16.05.20 17:00:00

Resolved:

16.05.20 11:00:00

Regarding: cpanel81.proisp.no
cpanel86.proisp.no
cpanel94.proisp.no
Scheduled:

08.05.20 21:14:39

We will perform security updates on the server tonight. The server will be rebooted and will be inaccessible during the reboot.

Start: 08.05.20 02:00:00

Expected resolved: 08.05.20 05:00:00

Resolved:

09.05.20 02:52:29

Regarding: cpanel86.proisp.no
cpanel91.proisp.no
cpanel94.proisp.no
Scheduled:

08.05.20 21:10:52

We will perform security updates on the server tonight. The server will be rebooted and will be inaccessible during the reboot.

Start: 08.05.20 21:09:00

Expected resolved: 08.05.20 21:09:00

Resolved:

08.05.20 21:13:19

Regarding: cpanel63.proisp.no
Scheduled:

24.04.20 13:11:27

We will perform security updates on the server tonight. The server will be rebooted and will be inaccessible during the reboot.

Start: 25.04.20 02:00:00

Expected resolved: 25.04.20 06:00:00

Resolved:

25.04.20 02:19:29

Regarding: cpanel71.proisp.no
Scheduled:

22.04.20 16:12:33

There are problems with the server at the moment. Our technicians are looking into this.

22.04.20 16:29:04

Server work has been restored and currently it's working in a normal state.

Start: 22.04.20 16:12:00

Expected resolved: 22.04.20 16:20:00

Resolved:

22.04.20 16:29:04

Regarding: cpanel59.proisp.no
cpanel60.proisp.no
cpanel63.proisp.no
cpanel64.proisp.no
cpanel65.proisp.no
cpanel66.proisp.no
cpanel67.proisp.no
cpanel68.proisp.no
cpanel69.proisp.no
Scheduled:

22.04.20 00:01:21

Critical firmware update for the SSD disks in these servers. This requires a restart of the servers.

Start: 22.04.20 00:15:00

Expected resolved: 22.04.20 00:45:00

Resolved:

22.04.20 00:58:53

Regarding: ex03.proisp.no
Scheduled:

21.04.20 23:22:48

We will perform security updates on the server tonight. The server will be rebooted and will be inaccessible during the reboot.

Start: 22.04.20 01:00:00

Expected resolved: 22.04.20 02:00:00

Resolved:

22.04.20 01:59:59

Regarding: ex03.proisp.no
Scheduled:

14.04.20 21:20:25

We will perform security updates on the server tonight. The server will be rebooted and will be inaccessible during the reboot.

Start: 15.04.20 01:00:00

Expected resolved: 15.04.20 04:00:00

Resolved:

15.04.20 02:07:33

Regarding: cpanel68.proisp.no
Scheduled:

03.04.20 01:50:27

Hello,

We noticed unexpected problem with the server work and in order to solve this issue we will reboot server. 

03.04.20 01:58:05

Server work has been restored and currently it's working in a normal state

Start: 03.04.20 01:50:00

Expected resolved: 03.04.20 02:00:00

Resolved:

03.04.20 01:58:05

Regarding: cpanel70.proisp.no
Scheduled:

30.03.20 23:37:48

MariaDB will be upgraded from version 10.2 to 10.3 by the vendor as it failed last time.
Therefore, there may be longer downtime while the upgrade is being done.

Start: 31.03.20 00:01:00

Expected resolved: 31.03.20 05:00:00

Resolved:

31.03.20 06:00:58

Regarding: cpanel70.proisp.no
cpanel9.proisp.no
Scheduled:

23.03.20 15:22:22

MariaDB will be upgraded from version 10.2 to 10.3.
Approximately 30 min downtime is expected while the upgrade is in progress.

24.03.20 01:04:53

The upgrade is complete for cpanel9.proisp.no.

The upgrade failed for cpanel70.proisp.no and is returned to MariaDB 10.2.
Techs will check logs further for cpanel70 and find the issue with the supplier.

Start: 24.03.20 00:15:00

Expected resolved: 24.03.20 01:15:00

Resolved:

24.03.20 01:04:53

Regarding: cpanel19.proisp.no
cpanel61.proisp.no
Scheduled:

23.03.20 15:17:58

MariaDB will be upgraded from version 10.1 to 10.2.
Approximately 30 min downtime is expected while the upgrade is in progress.

24.03.20 00:34:39

The upgrade is complete.

Start: 24.03.20 00:01:00

Expected resolved: 24.03.20 01:00:00

Resolved:

24.03.20 00:34:39

Regarding: cpanel68.proisp.no
Scheduled:

19.03.20 17:19:30

We will perform firmware updates on the server tonight. The server will be rebooted and will be inaccessible during the reboot.

Start: 20.03.20 02:00:00

Expected resolved: 20.03.20 02:20:00

Resolved:

20.03.20 02:49:34

Regarding: ex03.proisp.no
Scheduled:

18.03.20 19:22:24

We will perform security updates on the server tonight. The server will be rebooted and will be inaccessible during the reboot.

Start: 19.03.20 01:00:00

Expected resolved: 19.03.20 04:00:00

Resolved:

19.03.20 03:30:00

Regarding: ex03.proisp.no
Scheduled:

17.03.20 22:51:01

We will perform security updates on the server tonight. The server will be rebooted and will be inaccessible during the reboot.

18.03.20 01:52:58

Security updates has been installed successfully and server is working now in a normal state after reboot.

Start: 18.03.20 01:00:00

Expected resolved: 18.03.20 04:00:00

Resolved:

18.03.20 01:52:58

Regarding: cpanel19.proisp.no
Scheduled:

16.03.20 14:13:38

MariaDB will be upgraded from version 10.0 to 10.1.
Approximately 20-30 min downtime is expected while the upgrade is in progress.

17.03.20 00:31:39

The upgrade is complete.

Start: 17.03.20 00:01:00

Expected resolved: 17.03.20 01:01:00

Resolved:

17.03.20 00:31:39

Regarding: cpanel9.proisp.no
Scheduled:

16.03.20 14:11:00

MariaDB will be upgraded from version 10.1 to 10.2.
Approximately 20 min downtime is expected while the upgrade is in progress.

17.03.20 00:22:30

The upgrade is complete.

Start: 17.03.20 00:01:00

Expected resolved: 17.03.20 01:00:00

Resolved:

17.03.20 00:22:30

Regarding: cpanel9.proisp.no
Scheduled:

12.03.20 13:30:38

MariaDB will be upgraded on the server from version 10.0 to 10.1. During this period MySQL will be unavailable.

13.03.20 00:54:44

Upgrade of MariaDB is completed.
New service announcment will be sent to customers when MariaDB will be upgraded to version 10.2.

Start: 13.03.20 00:01:00

Expected resolved: 13.03.20 00:55:00

Resolved:

13.03.20 00:54:44

Regarding: ex03.proisp.no
Scheduled:

11.03.20 00:53:50

We will perform security updates on the server tonight. The server will be rebooted and will be inaccessible during the reboot.

Start: 11.03.20 01:00:00

Expected resolved: 11.03.20 04:00:00

Resolved:

11.03.20 03:44:18

Regarding: cpanel84.proisp.no
Scheduled:

10.03.20 11:49:17

Defect hardware has been identified and will be replaced on the server. The server will be shut down and will be inaccessible while we are replacing the hardware.

Start: 12.03.20 02:00:00

Expected resolved: 12.03.20 04:00:00

Resolved:

12.03.20 03:20:30