Service announcements
EXPERIENCING PROBLEMS WITH OUR SERVICES? RUN A DIAGNOSE FIRST TO SAVE YOURS AND OUR TIME

Any service announcements on this page applies to our services and networks. Service announcements regarding our clients equipment will not be posted here.

Regarding: Data center in Stavanger (NO) DC1 i
Data center in Stavanger (NO) DC2 i
Scheduled:

16.09.20 16:50:23

We will integrate new internet providers into exisiting infrastructure. No downtime is expected, but minor unstabilities for internet services could occur during the period.

Start: 19.09.20 20:00:00

Expected resolved: 20.09.20 02:00:00

Resolved:

Regarding: cpanel55.proisp.no
cpanel57.proisp.no
cpanel59.proisp.no
cpanel60.proisp.no
cpanel64.proisp.no
cpanel65.proisp.no
cpanel66.proisp.no
cpanel72.proisp.no
cpanel74.proisp.no
Scheduled:

15.09.20 01:16:23

MariaDB 10.1 will be EOL (end of life) this month.
The servers will be upgraded to MariaDB 10.2. Downtime will vary between 5-20 minutes per server.

Start: 15.09.20 01:20:00

Expected resolved: 15.09.20 02:00:00

Resolved:

15.09.20 01:37:47

Regarding: cpanel2.proisp.no
Scheduled:

15.09.20 00:27:51

We will perform software updates on the server tonight. The server will be rebooted and will be inaccessible during the reboot. The reboot might will take more time than usual due to firmware updates.

Start: 15.09.20 02:00:00

Expected resolved: 15.09.20 03:00:00

Resolved:

15.09.20 02:43:33

Regarding: cpanel16.proisp.no
cpanel22.proisp.no
cpanel26.proisp.no
cpanel30.proisp.no
cpanel31.proisp.no
cpanel54.proisp.no
Scheduled:

14.09.20 16:25:43

MariaDB 10.1 will be EOL (end of life) this month.
The servers will be upgraded to MariaDB 10.2. Downtime will vary between 10-30 minutes per server.

Start: 14.09.20 23:30:00

Expected resolved: 15.09.20 03:00:00

Resolved:

15.09.20 01:16:38

Regarding: cpanel95.proisp.no
Scheduled:

13.09.20 21:17:25

There are problems with the server at the moment. Our technicians are looking into this.

Start: 13.09.20 21:10:00

Expected resolved: 13.09.20 21:25:00

Resolved:

13.09.20 21:25:21

Regarding: cpanel66.proisp.no
Scheduled:

11.09.20 00:32:55

There are problems with the server at the moment. Our technicians are looking into this.

Start: 11.09.20 00:32:00

Expected resolved: 11.09.20 01:32:00

Resolved:

11.09.20 00:40:29

Regarding: cpanel66.proisp.no
Scheduled:

10.09.20 00:32:36

There are currently problems with the web server. Websites on the server can be inaccessible as a result of this. Our technicians are looking into this.

10.09.20 00:48:58

Work of web server restored and currently server is working in a normal state.

Start: 10.09.20 00:32:00

Expected resolved: 10.09.20 00:42:00

Resolved:

10.09.20 00:48:58

Regarding: ex03.proisp.no
Scheduled:

08.09.20 20:55:29

We will perform security updates on the server tonight. The server will be rebooted and will be inaccessible during the reboot.

09.09.20 03:45:24

Server rebooted and currently it's working in a normal state.

Start: 09.09.20 01:00:00

Expected resolved: 09.09.20 04:00:00

Resolved:

09.09.20 03:45:24

Regarding: cpanel62.proisp.no
Scheduled:

28.08.20 02:29:15

There are problems with the server at the moment. Our technicians are looking into this.

Start: 28.08.20 02:28:00

Expected resolved: 28.08.20 05:48:00

Resolved:

28.08.20 05:36:26

Regarding: cpanel60.proisp.no
cpanel63.proisp.no
cpanel68.proisp.no
cpanel72.proisp.no
cpanel73.proisp.no
cpanel75.proisp.no
cpanel85.proisp.no
cpanel89.proisp.no
cpanel93.proisp.no
Scheduled:

26.08.20 00:03:06

The Apache / LiteSpeed layout on the servers will be changed. This is done in order for even faster websites for our customers.
There may be a few minutes of downtime for each server while the work is in progress.

Start: 26.08.20 00:30:00

Expected resolved: 26.08.20 03:00:00

Resolved:

26.08.20 02:56:30

Regarding: cpanel22.proisp.no
Scheduled:

20.08.20 10:01:55

Due to the problem earlier this night, some clients are having issues with MySQL on the server. Our technicians is working on a solution for the customers..

20.08.20 11:18:30

The technicians have located the problem. They will try to fix this, but it will take some time as some data will have to be synced.

Start: 20.08.20 10:00:00

Expected resolved: 20.08.20 13:00:00

Resolved:

20.08.20 15:15:20

Regarding: cpanel22.proisp.no
Scheduled:

20.08.20 03:57:46

There are currently problems with MySQL on the server. Websites on the server might not be working normally as a result of this. Our technicians are looking into this.

Start: 20.08.20 03:57:00

Expected resolved: 20.08.20 03:57:00

Resolved:

20.08.20 04:18:44

Regarding: abgw-stavanger-cp.proisp.no
Scheduled:

19.08.20 13:43:11

Some web hosting accounts will have less than 30 days of backup available in cPanel up to 19th September. We are making changes to the infrastructure to improve performance of the solution. We will have backup for all 30 days even though they are not all available to you.

Contact support if you require a restore from a day that does not have backup available. You may use the emergency phone for free for this purpose as long as the day is not available and it's outside normal business hours.

Start: 19.08.20 13:29:00

Expected resolved: 19.09.20 13:29:00

Resolved:

Regarding: Data center in Stavanger (NO) DC1 i
Scheduled:

12.08.20 10:42:47

We will physically move servers between our datacenters. The servers will be unavailable in the period while we are moving them. It is necessary to move the servers due to construction work. We are sincerely sorry for any inconvenience this might cause you and will do our utmost to limit the downtime per server.

Start: 12.08.20 23:00:00

Expected resolved: 13.08.20 07:00:00

Resolved:

13.08.20 04:45:00

Regarding: ex03.proisp.no
Scheduled:

12.08.20 00:51:46

We will perform software updates on the server tonight.

Start: 12.08.20 01:00:00

Expected resolved: 12.08.20 02:30:00

Resolved:

12.08.20 01:48:17

Regarding: cpanel5.proisp.no
Scheduled:

11.08.20 22:59:48

Defect hardware has been identified and will be replaced on the server. The server will be shut down and will be inaccessible while we are replacing the hardware.

Start: 11.08.20 23:07:00

Expected resolved: 11.08.20 23:23:00

Resolved:

11.08.20 23:20:00

Regarding: cpanel93.proisp.no
Scheduled:

11.08.20 15:09:57

An error has been detected on the server which requires a reboot to fix the problem.

Start: 11.08.20 15:10:00

Expected resolved: 11.08.20 15:20:00

Resolved:

11.08.20 15:18:35

Regarding: Data center in Stavanger (NO) DC1 i
Data center in Stavanger (NO) DC2 i
Scheduled:

10.08.20 16:04:32

We will upgrade the network in the datacenter. This can result in inaccessible services in short periods of time.

Start: 11.08.20 23:00:00

Expected resolved: 12.08.20 02:00:00

Resolved:

11.08.20 23:07:33

Regarding: cpanel68.proisp.no
Scheduled:

07.08.20 13:45:50

There are currently problems with the web server. Websites on the server can be inaccessible as a result of this. Our technicians are looking into this.

Start: 07.08.20 13:45:00

Expected resolved: 07.08.20 14:15:00

Resolved:

07.08.20 14:26:10

Regarding: cpanel6.proisp.no
cpanel68.proisp.no
Scheduled:

06.08.20 02:38:04

We will perform security updates on the server tonight. The server will be rebooted and will be inaccessible during the reboot.

Start: 06.08.20 02:36:00

Expected resolved: 06.08.20 02:50:00

Resolved:

06.08.20 04:19:30

Regarding: cpanel44.proisp.no
Scheduled:

06.08.20 00:40:39

Defect hardware has been identified and will be replaced on the server. The server will be shut down and will be inaccessible while we are replacing the hardware.

Start: 06.08.20 00:45:00

Expected resolved: 06.08.20 00:01:30

Resolved:

06.08.20 01:20:41

Regarding: cpanel5.proisp.no
Scheduled:

06.08.20 00:22:26

Defect hardware has been identified and will be replaced on the server. The server will be shut down and will be inaccessible while we are replacing the hardware.

Start: 06.08.20 00:00:25

Expected resolved: 06.08.20 00:01:30

Resolved:

06.08.20 01:05:48

Regarding: cpanel83.proisp.no
Scheduled:

05.08.20 06:23:00

There are problems with the server at the moment. Our technicians are looking into this.

Start: 05.08.20 06:22:00

Expected resolved: 05.08.20 06:32:00

Resolved:

05.08.20 06:30:34

Regarding: cpanel68.proisp.no
cpanel82.proisp.no
cpanel83.proisp.no
Scheduled:

05.08.20 00:02:32

We will perform software updates on the servers tonight.The servers will be rebooted and will be inaccessible during the reboot. The reboot might will take more time than usual due to firmware updates.

Start: 05.08.20 00:10:00

Expected resolved: 05.08.20 00:20:00

Resolved:

05.08.20 00:28:00

Regarding: cpanel44.proisp.no
cpanel5.proisp.no
Scheduled:

04.08.20 21:27:02

We will perform software updates on the server. The server will be rebooted and will be inaccessible during the reboot. The reboot might will take more time than usual due to firmware updates.

Start: 04.08.20 21:55:00

Expected resolved: 04.08.20 22:15:00

Resolved:

04.08.20 22:18:00

Regarding: cpanel12.proisp.no
Scheduled:

04.08.20 00:24:13

There are problems with the server at the moment. Our technicians are looking into this.

Start: 04.08.20 00:23:00

Expected resolved: 04.08.20 00:40:00

Resolved:

04.08.20 00:33:53

Regarding: cPanel servers i
cPanel (PRO server) servers i
cPanel (LiteSpeed) servers i
Enterprise servers i
Scheduled:

03.08.20 00:03:48

We will perform software updates on the servers tonight. The web server and/or MySQL might be restarted on some servers as a result of the updates.

Start: 03.08.20 00:15:00

Expected resolved: 03.08.20 03:00:00

Resolved:

03.08.20 02:52:00

Regarding: Data center in Stavanger (NO) DC1 i
Data center in Stavanger (NO) DC2 i
Scheduled:

27.07.20 17:14:55

There were problems with the network in the datacenter from around 16:30. The services located in the datacenter was slower than usual due to the problem. The problem was entirely fixed 17:15.

Start: 27.07.20 16:30:00

Expected resolved: 27.07.20 17:15:00

Resolved:

27.07.20 17:15:00

Regarding: cpanel18.proisp.no
Scheduled:

24.07.20 16:40:09

There are problems with the server at the moment. Our technicians are looking into this.

Start: 24.07.20 16:39:00

Expected resolved: 24.07.20 16:55:00

Resolved:

24.07.20 16:55:12

Regarding: cpanel43.proisp.no
Scheduled:

23.07.20 01:36:37

There are currently problems with the web server. Websites on the server can be inaccessible as a result of this. Our technicians are looking into this.

23.07.20 01:56:49

Work of web server restored and currently server is working in a normal state.

Start: 23.07.20 01:34:00

Expected resolved: 23.07.20 01:44:00

Resolved:

23.07.20 01:56:49

Regarding: cpanel93.proisp.no
Scheduled:

19.07.20 03:01:25

There are problems with the server at the moment. Our technicians are looking into this.

Start: 19.07.20 03:00:00

Expected resolved: 19.07.20 03:00:00

Resolved:

19.07.20 03:10:43

Regarding: cpanel23.proisp.no
Scheduled:

15.07.20 20:12:33

There are currently problems with the web server. Websites on the server can be inaccessible as a result of this. Our technicians are looking into this.

15.07.20 20:16:13

Issue has been solved and server works in the normal state

Start: 15.07.20 20:11:00

Expected resolved: 15.07.20 20:11:00

Resolved:

15.07.20 20:16:13

Regarding: ex03.proisp.no
Scheduled:

14.07.20 23:18:14

We will perform security updates on the server tonight. The server will be rebooted and will be inaccessible during the reboot.

15.07.20 01:55:34

System updates installed successfully, server rebooted and currently it's working in a normal state.

Start: 15.07.20 01:00:00

Expected resolved: 15.07.20 04:00:00

Resolved:

15.07.20 01:55:34

Regarding: cpanel88.proisp.no
Scheduled:

14.07.20 15:26:11

There are problems with the server at the moment. Our technicians are looking into this.

Start: 14.07.20 15:25:00

Expected resolved: 14.07.20 15:50:00

Resolved:

14.07.20 15:45:20

Regarding: cpanel52.proisp.no
Scheduled:

03.07.20 00:25:31

Defect hardware has been identified and will be replaced on the server. The server will be shut down and will be inaccessible while we are replacing the hardware.

Start: 03.07.20 03:00:00

Expected resolved: 03.07.20 06:00:00

Resolved:

03.07.20 05:51:39

Regarding: ex03.proisp.no
Scheduled:

02.07.20 00:29:11

We will perform security updates on the server tonight. The server will be rebooted and will be inaccessible during the reboot.

Start: 02.07.20 01:00:00

Expected resolved: 02.07.20 04:00:00

Resolved:

02.07.20 01:17:42

Regarding: cPanel servers i
cPanel (PRO server) servers i
cPanel (LiteSpeed) servers i
Enterprise servers i
Scheduled:

29.06.20 23:39:14

We will perform security updates on the server tonight. The web server and/or MySQL might be restarted on some servers as a result of the updates.

Start: 29.06.20 23:45:00

Expected resolved: 30.06.20 03:00:00

Resolved:

30.06.20 03:47:56

Regarding: cpanel93.proisp.no
Scheduled:

23.06.20 13:42:50

There are problems with the server at the moment. Our technicians are looking into this.

Start: 23.06.20 13:42:00

Expected resolved: 23.06.20 13:50:00

Resolved:

23.06.20 13:50:00

Regarding: cpanel64.proisp.no
Scheduled:

21.06.20 14:23:30

There are problems with the server at the moment. Our technicians are looking into this.

Start: 21.06.20 14:22:00

Expected resolved: 21.06.20 14:42:00

Resolved:

21.06.20 14:34:46