Service announcements

EXPERIENCING PROBLEMS WITH OUR SERVICES? RUN A DIAGNOSE FIRST TO SAVE YOURS AND OUR TIME

Any service announcements on this page applies to our services and networks. Service announcements regarding our clients equipment will not be posted here.

Regarding: cpanel22.proisp.no
cpanel26.proisp.no
cpanel31.proisp.no
cpanel42.proisp.no
cpanel44.proisp.no
Scheduled:

15.10.19 22:19:24

The mail server will be upgraded. This will not affect email delivery in any way. We recommend you to contact support if you experience any problems.

Start: 15.10.19 22:17:00

Expected resolved: 16.10.19 02:17:00

Resolved:

16.10.19 04:47:40

Regarding: cpanel53.proisp.no
Scheduled:

15.10.19 09:11:33

There are currently problems with the web server. Websites on the server can be inaccessible as a result of this. Our technicians are looking into this.

Start: 15.10.19 09:11:00

Expected resolved: 15.10.19 09:20:00

Resolved:

15.10.19 09:16:53

Regarding: cpanel56.proisp.no
Scheduled:

10.10.19 23:19:27

The mail server will be upgraded. This will not affect email delivery in any way. We recommend you to contact support if you experience any problems.

Start: 10.10.19 23:17:00

Expected resolved: 11.10.19 03:17:00

Resolved:

11.10.19 04:26:53

Regarding: cpanel83.proisp.no
Scheduled:

09.10.19 22:29:44

The mail server will be upgraded. This will not affect email delivery in any way. We recommend you to contact support if you experience any problems.

Start: 09.10.19 22:27:00

Expected resolved: 10.10.19 01:27:00

Resolved:

10.10.19 01:13:34

Regarding: cpanel31.proisp.no
Scheduled:

08.10.19 10:41:01

There are problems with the server at the moment. Our technicians are looking into this.

08.10.19 10:50:33

The problem is already resolved and all services work in the normal state.

Start: 08.10.19 10:40:00

Expected resolved: 08.10.19 11:00:00

Resolved:

08.10.19 10:50:33

Regarding: cpanel84.proisp.no
Scheduled:

03.10.19 19:47:46

The mail server will be upgraded. This will not affect email delivery in any way. We recommend you to contact support if you experience any problems.

Start: 03.10.19 19:50:00

Expected resolved: 03.10.19 21:30:00

Resolved:

03.10.19 21:37:30

Regarding: cpanel2.proisp.no
cpanel67.proisp.no
Scheduled:

02.10.19 14:11:16

We will perform security updates on the servers tonight. The servers will be rebooted and will be inaccessible during the reboot.

Start: 03.10.19 03:00:00

Expected resolved: 03.10.19 03:30:00

Resolved:

03.10.19 03:19:18

Regarding: cPanel servers i
cPanel (PRO server) servers i
cPanel (LiteSpeed) servers i
Enterprise servers i
Scheduled:

30.09.19 16:36:43

We will perform security software updates on the servers tonight. The web server and/or MySQL might be restarted on some servers as a result of the updates.

01.10.19 07:30:56

Security software updates have been completed, all cPanel servers rebooted and currently they are working in a normal state.

Start: 01.10.19 02:00:00

Expected resolved: 01.10.19 04:30:00

Resolved:

01.10.19 07:30:56

Regarding: cpanel65.proisp.no
Scheduled:

30.09.19 11:16:20

There are currently problems with the web server. Websites on the server can be inaccessible as a result of this. Our technicians are looking into this.

Start: 30.09.19 11:10:00

Expected resolved: 30.09.19 11:25:00

Resolved:

30.09.19 11:36:34

Regarding: cpanel30.proisp.no
Scheduled:

24.09.19 14:28:41

We have registered a faulty part on the server. The part will be replaced at 03:00 tonight. The server will be offline while the part is being replaced.

Start: 25.09.19 03:00:00

Expected resolved: 25.09.19 03:30:00

Resolved:

25.09.19 04:31:56

Regarding: cpanel30.proisp.no
Scheduled:

23.09.19 17:37:34

The server will be rebooted and will be inaccessible during the reboot. The reboot might will take more time than usual due to firmware updates.

24.09.19 04:16:30

Server has been rebooted and currently working in a normal state.

Start: 24.09.19 03:00:00

Expected resolved: 24.09.19 04:00:00

Resolved:

24.09.19 04:16:30

Regarding: Data center in Stavanger (NO) DC1 i
Data center in Stavanger (NO) DC2 i
Scheduled:

10.09.19 22:52:15

The firewalls will be upgraded. Interruptions of up to one minute may occur 2 to 4 times during the period. All services in the datacenters will be affected.

Start: 12.09.19 01:00:00

Expected resolved: 12.09.19 03:00:00

Resolved:

12.09.19 03:15:00

Regarding: cPanel servers i
cPanel (PRO server) servers i
cPanel (LiteSpeed) servers i
Enterprise servers i
Scheduled:

06.09.19 23:03:10

Due to critical vulnerability in exim (CVE-2019-15846), all cPanel servers will be updated to version 82.0.14 throughout the evening and night.
On some servers, Apache will be restarted and cause up to 1-2 minutes of downtime.

All email servers will also be restarted and the connections to the server while upgrade is in progress will be lost.

Start: 06.09.19 23:15:00

Expected resolved: 07.09.19 03:00:00

Resolved:

07.09.19 03:42:06

Regarding: vps04.proisp.no
Scheduled:

05.09.19 18:19:09

There are problems with the server right now.
Our engineers are looking into this.

05.09.19 21:22:37

Problem was solved 18.30.

Start: 05.09.19 17:08:00

Expected resolved: 05.09.19 18:30:00

Resolved:

05.09.19 21:22:37

Regarding: config.sites.proisp.no
Scheduled:

04.09.19 19:32:00

There are currently problems with some features of the website builder due to hardware problems.
Our technicians at the data center are checking the hardware.

04.09.19 21:05:19

Dell is currently reviewing the logs on the server.

05.09.19 00:16:35

Dell needs to replace multiple components on the server. Dell is on their way and will be replacing them tonight.

05.09.19 10:12:36

The server is running normally again.
But there are some problems with logging in and edit the pages. The provider is working on this issue.

Start: 04.09.19 19:30:36

Expected resolved: 05.09.19 13:00:00

Resolved:

05.09.19 12:34:33

Regarding: cpanel36.proisp.no
cpanel56.proisp.no
cpanel68.proisp.no
cpanel9.proisp.no
Scheduled:

27.08.19 13:16:20

An error has been detected in the backup solution and the servers must be restarted due to this. 5-10 minutes per server of downtime is expected.

Start: 28.08.19 00:00:00

Expected resolved: 28.08.19 06:00:00

Resolved:

28.08.19 03:52:55

Regarding: cpanel31.proisp.no
Scheduled:

13.08.19 16:15:22

An error has been detected in the backup solution on the server and the server must be restarted due to this.

14.08.19 02:26:09

Maintenance has been completed and now server is working in a normal state.

Start: 14.08.19 02:00:00

Expected resolved: 14.08.19 02:15:00

Resolved:

14.08.19 02:26:09

Regarding: cPanel servers i
cPanel (PRO server) servers i
cPanel (LiteSpeed) servers i
Enterprise servers i
Scheduled:

31.07.19 23:47:46

Software updates will be made on the servers tonight. cPanel will also be upgraded to version 82.
As a result, Apache / MySQL on some of the servers is expected to be restarted.

Start: 01.08.19 00:15:00

Expected resolved: 01.08.19 06:00:00

Resolved:

01.08.19 04:56:05