Service announcements
EXPERIENCING PROBLEMS WITH OUR SERVICES? RUN A DIAGNOSE FIRST TO SAVE YOURS AND OUR TIME

Any service announcements on this page applies to our services and networks. Service announcements regarding our clients equipment will not be posted here.

Regarding: absn01-stavanger.proisp.no
Scheduled:

02.03.21 12:33:43

There are currently issues accessing the backups from cPanel.
Acronis is working to resolve this issue.

Start: 02.03.21 12:31:00

Expected resolved: 03.03.21 12:00:00

Resolved:

Regarding: cpanel72.proisp.no
cpanel73.proisp.no
cpanel74.proisp.no
cpanel76.proisp.no
cpanel81.proisp.no
cpanel93.proisp.no
cpanel95.proisp.no
Scheduled:

02.03.21 01:53:53

We will perform software updates on the server tonight. The server will be rebooted and will be inaccessible during the reboot.

Start: 02.03.21 02:00:00

Expected resolved: 02.03.21 05:00:00

Resolved:

02.03.21 03:30:00

Regarding: cpanel66.proisp.no
Scheduled:

25.02.21 17:39:05

There are problems with the server at the moment. Our technicians are looking into this.

Start: 25.02.21 17:30:00

Expected resolved: 25.02.21 18:30:00

Resolved:

25.02.21 18:28:56

Regarding: cpanel32.proisp.no
Scheduled:

25.02.21 02:30:24

There are problems with the server at the moment. Our technicians are looking into this.

25.02.21 02:49:12

For solving this issue server was rebooted. Currently it's up and working in normal state.

Start: 25.02.21 02:30:00

Expected resolved: 25.02.21 02:45:00

Resolved:

25.02.21 02:49:12

Regarding: cpanel6.proisp.no
Scheduled:

23.02.21 03:32:52

There are problems with the server at the moment. Our technicians are looking into this.

Start: 23.02.21 03:00:00

Expected resolved: 23.02.21 04:00:00

Resolved:

23.02.21 04:00:00

Regarding: cPanel servers i
cPanel (PRO server) servers i
cPanel (LiteSpeed) servers i
Enterprise servers i
Scheduled:

16.02.21 12:44:31

The network will be upgraded in the period 17.02.21 23:00 to 18.02.21 01:00. The services may be unavailable for 1-3 minutes during this period.

Start: 17.02.21 23:00:00

Expected resolved: 18.02.21 01:00:00

Resolved:

18.02.21 01:00:46

Regarding: cpanel14.proisp.no
cpanel2.proisp.no
cpanel23.proisp.no
cpanel25.proisp.no
Scheduled:

16.02.21 00:10:20

MySQL will be upgraded from version 5.6 to 5.7.

Start: 16.02.21 01:00:00

Expected resolved: 16.02.21 02:00:00

Resolved:

16.02.21 01:52:27

Regarding: ex03.proisp.no
Scheduled:

14.02.21 00:54:20

We will perform security updates on the server tonight. The server will be rebooted and will be inaccessible during the reboot.

Start: 14.02.21 02:00:00

Expected resolved: 14.02.21 03:00:00

Resolved:

14.02.21 03:00:00

Regarding: cpanel27.proisp.no
cpanel28.proisp.no
cpanel31.proisp.no
cpanel57.proisp.no
cpanel59.proisp.no
cpanel65.proisp.no
cpanel66.proisp.no
cpanel72.proisp.no
cpanel75.proisp.no
cpanel80.proisp.no
cpanel87.proisp.no
cpanel89.proisp.no
cpanel90.proisp.no
cpanel94.proisp.no
Scheduled:

14.02.21 00:49:15

We will perform software updates on the server tonight. The server will be rebooted and will be inaccessible during the reboot.

Start: 14.02.21 02:00:00

Expected resolved: 14.02.21 04:00:00

Resolved:

14.02.21 04:31:00

Regarding: cpanel54.proisp.no
Scheduled:

11.02.21 21:58:07

We will perform software updates on the server tonight. cPanel will also be upgraded to latest RELEASE version. The server will be rebooted and will be inaccessible during the reboot.

Start: 12.02.21 03:00:00

Expected resolved: 11.02.21 04:00:00

Resolved:

12.02.21 04:02:27

Regarding: ex03.proisp.no
Scheduled:

10.02.21 02:07:21

We will perform security updates on the server tonight. The server will be rebooted and will be inaccessible during the reboot.

Start: 10.02.21 02:00:00

Expected resolved: 10.02.21 04:00:00

Resolved:

10.02.21 03:25:32

Regarding: cpanel76.proisp.no
Scheduled:

09.02.21 02:39:44

There are problems with the server at the moment. Our technicians are looking into this.

09.02.21 02:59:31

For solving issue server was rebooted. Currently it's up and working in a normal state.

Start: 09.02.21 02:40:00

Expected resolved: 09.02.21 02:55:00

Resolved:

09.02.21 02:59:31

Regarding: cpanel32.proisp.no
Scheduled:

08.02.21 02:27:57

There are problems with the server at the moment. Our technicians are looking into this.

08.02.21 02:46:37

Server was rebooted for solving this issue. Currently it's up and working in a normal state.

Start: 08.02.21 02:30:00

Expected resolved: 08.02.21 02:45:00

Resolved:

08.02.21 02:46:37

Regarding: cpanel30.proisp.no
Scheduled:

04.02.21 20:57:26

There are problems with the server at the moment. Our technicians are looking into this.

Start: 04.02.21 20:56:00

Expected resolved: 04.02.21 21:10:00

Resolved:

04.02.21 21:21:09

Regarding: cpanel88.proisp.no
Scheduled:

02.02.21 01:55:11

We will perform software updates on the server tonight. The server will be rebooted and will be inaccessible during the reboot.

Start: 02.02.21 02:00:00

Expected resolved: 02.02.21 05:00:00

Resolved:

02.02.21 03:24:02

Regarding: cpanel97.proisp.no
Scheduled:

01.02.21 23:52:57

There are problems with the server at the moment. Our technicians are looking into this.

Start: 01.02.21 23:52:00

Expected resolved: 02.02.21 01:00:00

Resolved:

02.02.21 00:07:35

Regarding: cpanel93.proisp.no
Scheduled:

27.01.21 12:25:18

There are problems with the server at the moment. Our technicians are looking into this.

Start: 27.01.21 12:24:00

Expected resolved: 27.01.21 12:45:00

Resolved:

27.01.21 12:42:34

Regarding: cpanel39.proisp.no
Scheduled:

27.01.21 02:35:53

There are problems with the server at the moment. Our technicians are looking into this.

Start: 27.01.21 02:35:00

Expected resolved: 27.01.21 02:45:00

Resolved:

27.01.21 02:57:22

Regarding: cpanel18.proisp.no
Scheduled:

27.01.21 01:10:24

There are problems with the server at the moment. Our technicians are looking into this.

Start: 27.01.21 01:10:00

Expected resolved: 27.01.21 01:25:00

Resolved:

27.01.21 01:30:12

Regarding: cpanel32.proisp.no
Scheduled:

27.01.21 00:56:56

There are problems with the server at the moment. Our technicians are looking into this.

Start: 27.01.21 00:56:00

Expected resolved: 27.01.21 01:10:00

Resolved:

27.01.21 01:30:14

Regarding: cpanel55.proisp.no
Scheduled:

19.01.21 18:47:34

There are problems with the server at the moment. Our technicians are looking into this.

19.01.21 18:55:52

Server was rebooted, currently it's up and working in a normal state.

Start: 19.01.21 18:50:00

Expected resolved: 19.01.21 19:05:00

Resolved:

19.01.21 18:55:52

Regarding: cpanel10.proisp.no
cPanel servers i
Data center in Stavanger (NO) DC1 i
Scheduled:

19.01.21 04:08:23

We see slowness in the network in the datacenter in Stavanger. Our technicians are working to locate the cause and correct the problem.

Start: 19.01.21 04:03:00

Expected resolved: 19.01.21 07:00:00

Resolved:

19.01.21 05:16:10

Regarding: cPanel servers i
cPanel (PRO server) servers i
cPanel (LiteSpeed) servers i
Enterprise servers i
Scheduled:

18.01.21 23:37:40

We will perform security updates (cPanel)  on the servers tonight. The web server and/or database server may be restarted on some servers.

Start: 19.01.21 01:30:00

Expected resolved: 19.01.21 02:30:00

Resolved:

19.01.21 04:03:03

Regarding: cpanel18.proisp.no
Scheduled:

16.01.21 01:12:39

There are problems with the server at the moment. Our technicians are looking into this.

16.01.21 01:27:51

Server was rebooted for restoring its working. Currently it's up and working in a normal state.

Start: 16.01.21 01:15:00

Expected resolved: 16.01.21 01:30:00

Resolved:

16.01.21 01:27:51

Regarding: cpanel40.proisp.no
cpanel59.proisp.no
cpanel61.proisp.no
cpanel69.proisp.no
cpanel76.proisp.no
cpanel77.proisp.no
cpanel83.proisp.no
cpanel87.proisp.no
cpanel94.proisp.no
cpanel95.proisp.no
cpanel97.proisp.no
Scheduled:

15.01.21 13:49:17

We will perform security updates on the server tonight. The server will be rebooted and will be inaccessible during the reboot.

16.01.21 02:31:14

All security updates successfully installed on servers, which were rebooted and which are currently up and working in a normal state.

Start: 16.01.21 02:00:00

Expected resolved: 16.01.21 02:30:00

Resolved:

16.01.21 02:31:14

Regarding: ex03.proisp.no
Scheduled:

14.01.21 22:35:27

We will perform security updates on the server tonight. The server will be rebooted and will be inaccessible during the reboot.

15.01.21 02:55:20

All system updates successfully installed, server rebooted and currently it's working in a normal state.

Start: 15.01.21 01:00:00

Expected resolved: 15.01.21 04:00:00

Resolved:

15.01.21 02:55:20

Regarding: addc02.proisp.no
ex03.proisp.no
ome.proisp.no
Scheduled:

14.01.21 02:53:53

We will perform security updates on the server tonight. The server will be rebooted and will be inaccessible during the reboot.

Start: 14.01.21 03:00:00

Expected resolved: 14.01.21 03:30:00

Resolved:

14.01.21 03:39:52

Regarding: cpanel89.proisp.no
Scheduled:

13.01.21 11:40:07

We will perform security updates on the server tonight. The server will be rebooted and will be inaccessible during the reboot.

Start: 14.01.21 02:30:00

Expected resolved: 14.01.21 02:40:00

Resolved:

14.01.21 03:08:32

Regarding: cpanel39.proisp.no
Scheduled:

13.01.21 02:54:57

There are problems with the server at the moment. Our technicians are looking into this.

Start: 13.01.21 02:45:00

Expected resolved: 13.01.21 03:15:00

Resolved:

13.01.21 03:06:55

Regarding: cpanel40.proisp.no
cpanel89.proisp.no
Scheduled:

12.01.21 12:50:22

We will perform security updates on the server tonight. The server will be rebooted and will be inaccessible during the reboot.

Start: 13.01.21 02:30:00

Expected resolved: 13.01.21 02:45:00

Resolved:

13.01.21 02:58:14

Regarding: cpanel40.proisp.no
Scheduled:

12.01.21 11:09:13

There are problems with the server at the moment. Our technicians are looking into this.

Start: 12.01.21 11:08:00

Expected resolved: 12.01.21 11:30:00

Resolved:

12.01.21 11:28:25

Regarding: cpanel31.proisp.no
Scheduled:

12.01.21 09:19:23

There are problems with the server at the moment. Our technicians are looking into this.

Start: 12.01.21 09:19:00

Expected resolved: 12.01.21 10:00:00

Resolved:

12.01.21 10:00:26

Regarding: cpanel8.proisp.no
Scheduled:

11.01.21 01:39:55

There are problems with the server at the moment. Our technicians are looking into this.

Start: 11.01.21 01:39:00

Expected resolved: 11.01.21 01:50:00

Resolved:

11.01.21 01:58:44

Regarding: cpanel40.proisp.no
Scheduled:

05.01.21 04:11:06

There are problems with the server at the moment. Our technicians are looking into this.

Start: 05.01.21 04:00:00

Expected resolved: 05.01.21 04:40:00

Resolved:

05.01.21 04:55:13

Regarding: cpanel13.proisp.no
cpanel95.proisp.no
cpanel96.proisp.no
cpanel97.proisp.no
Scheduled:

30.12.20 19:43:08

MySQL will be updated on the server. As a result, MySQL will be restarted.

Start: 31.12.20 02:00:00

Expected resolved: 31.12.20 02:30:00

Resolved:

31.12.20 02:22:59

Regarding: Scheduled:

29.12.20 12:13:19

Necessary security updates will be performed on the server. The service on the server will be completely unavailable for a short period of time.

Start: 29.12.20 12:15:00

Expected resolved: 29.12.20 12:20:00

Resolved:

29.12.20 12:20:30

Regarding: cpanel40.proisp.no
Scheduled:

27.12.20 01:42:29

There are problems with the server at the moment. Our technicians are looking into this.

Start: 27.12.20 01:41:00

Expected resolved: 27.12.20 02:00:00

Resolved:

27.12.20 01:57:06

Regarding: cpanel88.proisp.no
Scheduled:

25.12.20 09:37:50

There are currently problems with MySQL on the server. Websites on the server might not be working normally as a result of this. Our technicians are looking into this.

25.12.20 09:58:20

Work of MySQL service was restored after server reboot. Currently it's working in a normal state

Start: 25.12.20 09:40:00

Expected resolved: 25.12.20 09:50:00

Resolved:

25.12.20 09:58:20

Regarding: Scheduled:

22.12.20 02:52:03

There are problems with the server at the moment. Our technicians are looking into this.

22.12.20 03:06:02

For solving issue server was rebooted. Now it's up and working in a normal state

Start: 22.12.20 02:55:00

Expected resolved: 22.12.20 03:10:00

Resolved:

22.12.20 03:06:02

Regarding: cpanel32.proisp.no
Scheduled:

20.12.20 02:43:36

There are problems with the server at the moment. Our technicians are looking into this.

Start: 20.12.20 02:25:00

Expected resolved: 20.12.20 02:55:00

Resolved:

20.12.20 02:47:00

Regarding: cpanel48.proisp.no
Scheduled:

17.12.20 23:32:13

There are problems with the server at the moment. Our technicians are looking into this.

Start: 17.12.20 23:31:00

Expected resolved: 17.12.20 23:31:00

Resolved:

18.12.20 02:54:15

Regarding: cpanel60.proisp.no
Scheduled:

17.12.20 11:29:01

There are problems with the server at the moment. Our technicians are looking into this.

17.12.20 11:38:26

Server 'cp60' was rebooted. Currently it's up and working in a normal state.

Start: 17.12.20 11:30:00

Expected resolved: 17.12.20 11:45:00

Resolved:

17.12.20 11:38:26

Regarding: cPanel servers i
cPanel (PRO server) servers i
cPanel (LiteSpeed) servers i
Enterprise servers i
Scheduled:

16.12.20 22:42:21

We will perform software updates on the server tonight. cPanel will also be upgraded to latest RELEASE version. The web server and/or MySQL might be restarted on some servers as a result of the updates.

Start: 17.12.20 00:30:00

Expected resolved: 17.12.20 01:30:00

Resolved:

17.12.20 01:30:00

Regarding: cpanel32.proisp.no
cpanel35.proisp.no
cpanel39.proisp.no
Scheduled:

14.12.20 23:59:55

MySQL will be upgraded from version 5.6 to 5.7.

Start: 15.12.20 01:00:00

Expected resolved: 15.12.20 01:30:00

Resolved:

15.12.20 01:30:29

Regarding: cpanel16.proisp.no
cpanel19.proisp.no
Scheduled:

14.12.20 23:56:24

MariaDB will be upgraded from version 10.2 to 10.3.

Start: 15.12.20 01:00:00

Expected resolved: 15.12.20 01:30:00

Resolved:

15.12.20 01:20:33

Regarding: cpanel40.proisp.no
Scheduled:

14.12.20 01:34:38

There are problems with the server at the moment. Our technicians are looking into this.

14.12.20 01:51:09

Server 'cp40' rebooted. Currently it's up and working in a normal state.

Start: 14.12.20 01:35:00

Expected resolved: 14.12.20 01:50:00

Resolved:

14.12.20 01:51:09

Regarding: cpanel46.proisp.no
Scheduled:

13.12.20 01:09:56

We will perform software updates on the server tonight. The server will be rebooted and will be inaccessible during the reboot.

Start: 13.12.20 02:00:00

Expected resolved: 13.12.20 03:00:00

Resolved:

13.12.20 02:21:08

Regarding: cpanel83.proisp.no
Scheduled:

10.12.20 19:40:16

There are problems with the server at the moment. Our technicians are looking into this.

Start: 10.12.20 19:40:00

Expected resolved: 10.12.20 22:15:00

Resolved:

11.12.20 00:19:30

Regarding: absn01-stavanger.proisp.no
Scheduled:

10.12.20 14:28:38

There are currently issues accessing the backups from cPanel.
Acronis is working to resolve this issue.

Start: 10.12.20 14:22:00

Expected resolved: 11.12.20 16:30:00

Resolved:

13.12.20 19:27:48

Regarding: ex03.proisp.no
Scheduled:

09.12.20 01:53:23

We will perform security updates on the server tonight. The server will be rebooted and will be inaccessible during the reboot.

Start: 09.12.20 02:00:00

Expected resolved: 09.12.20 05:00:00

Resolved:

09.12.20 03:55:38

Regarding: cpanel52.proisp.no
Scheduled:

06.12.20 03:23:09

There are problems with the server at the moment. Our technicians are looking into this.

06.12.20 05:01:44

Issue with the server work solved. Currently it's up and working in a normal state.

Start: 06.12.20 03:25:00

Expected resolved: 06.12.20 05:00:00

Resolved:

06.12.20 05:01:44

Regarding: cpanel23.proisp.no-
Scheduled:

03.12.20 11:42:05

There are problems with the server at the moment. Our technicians are looking into this.

03.12.20 13:48:13

Hardware errors have been detected on the server. We are working to restoring the server from tonight's backup to a brand new server.

03.12.20 18:10:00

The server has now been restored to a new server and has been running normally for 30 min.

Start: 03.12.20 11:41:00

Expected resolved: 03.12.20 17:51:00

Resolved:

03.12.20 18:10:00