Service announcements
EXPERIENCING PROBLEMS WITH OUR SERVICES? RUN A DIAGNOSE FIRST TO SAVE YOURS AND OUR TIME

Any service announcements on this page applies to our services and networks. Service announcements regarding our clients equipment will not be posted here.

Regarding: cpanel23.proisp.no-
Scheduled:

15.05.21 18:08:40

There are currently problems with the web server. Websites on the server can be inaccessible as a result of this. Our technicians are looking into this.

Start: 15.05.21 18:08:00

Expected resolved: 15.05.21 18:20:00

Resolved:

15.05.21 18:27:16

Regarding: cpanel77.proisp.no
Scheduled:

13.05.21 05:21:25

There are problems with the server at the moment. Our technicians are looking into this.

Start: 13.05.21 05:10:00

Expected resolved: 13.05.21 05:50:00

Resolved:

13.05.21 05:45:47

Regarding: ex04.proisp.no
Scheduled:

12.05.21 08:43:13

There are problems with the server at the moment. Our technicians are looking into this.

Start: 12.05.21 08:42:00

Expected resolved: 12.05.21 09:42:00

Resolved:

12.05.21 08:56:46

Regarding: ex04.proisp.no
Scheduled:

11.05.21 20:38:36

We will perform security updates on the server tonight. The server will be rebooted and will be inaccessible during the reboot.

Start: 12.05.21 01:00:00

Expected resolved: 12.05.21 08:30:00

Resolved:

12.05.21 08:42:43

Regarding: vps04.proisp.no
Scheduled:

10.05.21 10:53:22

There are problems with the server at the moment. Our technicians are looking into this.

10.05.21 11:04:21

Server works restored after reboot. Currently it's up and working in a normal state.

Start: 10.05.21 10:53:00

Expected resolved: 10.05.21 11:13:00

Resolved:

10.05.21 11:04:21

Regarding: cpanel29.proisp.no
Scheduled:

10.05.21 09:02:45

We will perform security updates on the server tonight. The server will be rebooted and will be inaccessible during the reboot.

Start: 11.05.21 01:00:00

Expected resolved: 11.05.21 01:20:00

Resolved:

11.05.21 01:27:10

Regarding: absn01-stavanger.proisp.no
Scheduled:

09.05.21 12:20:15

There are problems accessing the Acronis backup cluster at the moment.
We're checking this with Acronis technicians.

Start: 09.05.21 12:17:00

Expected resolved: 09.05.21 21:00:00

Resolved:

09.05.21 21:50:00

Regarding: cpanel23.proisp.no
Scheduled:

07.05.21 19:03:52

There are currently problems with the web server. Websites on the server can be inaccessible as a result of this. Our technicians are looking into this.

Start: 07.05.21 19:03:00

Expected resolved: 07.05.21 19:30:00

Resolved:

07.05.21 19:47:56

Regarding: cpanel18.proisp.no
cpanel32.proisp.no
cpanel39.proisp.no
Scheduled:

06.05.21 10:11:14

Errors have been detected on the RAM chips in these servers. To avoid data loss or that it affects the server, these will be replaced with new pieces as soon as possible.

Start: 06.05.21 10:30:00

Expected resolved: 06.05.21 12:00:00

Resolved:

06.05.21 11:50:00

Regarding: cpanel17.proisp.no
Scheduled:

05.05.21 13:24:40

There are problems with the server at the moment. Our technicians are looking into this.

Start: 05.05.21 13:24:00

Expected resolved: 05.05.21 14:15:00

Resolved:

05.05.21 14:12:44

Regarding: cPanel servers i
cPanel (PRO server) servers i
cPanel (LiteSpeed) servers i
Enterprise servers i
Scheduled:

05.05.21 01:02:20

Exim security updates will be performed on the servers tonight. It is expected that web server and MySQL may be restarted on some servers as a result.

Start: 05.05.21 01:00:00

Expected resolved: 05.05.21 01:45:00

Resolved:

05.05.21 01:48:00

Regarding: cpanel10.proisp.no
Scheduled:

03.05.21 17:15:37

There are problems with the server at the moment. Our technicians are looking into this.

Start: 03.05.21 17:15:00

Expected resolved: 03.05.21 18:15:00

Resolved:

03.05.21 18:06:58

Regarding: cpanel1.proisp.no
Scheduled:

29.04.21 10:29:04

We will perform software updates on the server tonight. cPanel will also be upgraded to latest RELEASE version. The server will be rebooted and will be inaccessible during the reboot. The reboot might will take more time than usual due to firmware updates.

30.04.21 01:26:12

Softawre updates completed, server rebooted. Currently it's up and working in a normal state.

Start: 30.04.21 01:00:00

Expected resolved: 30.04.21 01:20:00

Resolved:

30.04.21 01:26:12

Regarding: cpanel26.proisp.no
cpanel75.proisp.no
Scheduled:

28.04.21 13:58:30

We will perform security updates on the server tonight. The server will be rebooted and will be inaccessible during the reboot.

29.04.21 01:13:28

Both servers rebooted. Currently they are up and working in a normal state.

Start: 29.04.21 01:00:00

Expected resolved: 29.04.21 01:15:00

Resolved:

29.04.21 01:13:28

Regarding: cpanel18.proisp.no
Scheduled:

26.04.21 01:39:59

There are problems with the server at the moment. Our technicians are looking into this.

Start: 26.04.21 01:39:00

Expected resolved: 26.04.21 02:00:00

Resolved:

26.04.21 02:03:12

Regarding: cpanel49.proisp.no
Scheduled:

23.04.21 17:05:17

Norid is upgrading their registry system this weekend (23.-25. April) and their system will be unavailable in this entire period. The system will be unavailable from 23. April 16:00.

The nameserver service will continue working in this period, but any other service will be unavailable such as registration or updates on existing .no domain names. It will be possible to order .no domain names on our website, but the registration will not be performed before the system is available again.

Start: 23.04.21 16:00:00

Expected resolved: 25.04.21 23:59:59

Resolved:

24.04.21 16:07:34

Regarding: cpanel1.proisp.no
Scheduled:

21.04.21 14:25:52

There are currently problems with the web server. Websites on the server can be inaccessible as a result of this. Our technicians are looking into this.

Start: 21.04.21 14:25:00

Expected resolved: 21.04.21 15:55:00

Resolved:

21.04.21 15:59:38

Regarding: cpanel39.proisp.no
Scheduled:

21.04.21 03:17:59

There are problems with the server at the moment. Our technicians are looking into this.

21.04.21 03:38:24

After reboot issue has gone and now server is up and working in a normal state.

Start: 21.04.21 03:20:00

Expected resolved: 21.04.21 03:35:00

Resolved:

21.04.21 03:38:24

Regarding: cpanel32.proisp.no
Scheduled:

20.04.21 03:53:23

There are problems with the server at the moment. Our technicians are looking into this.

Start: 20.04.21 03:30:00

Expected resolved: 20.04.21 04:30:00

Resolved:

20.04.21 04:10:41

Regarding: cpanel1.proisp.no
Scheduled:

19.04.21 13:49:06

There are problems with the server at the moment. Our technicians are looking into this.

Start: 19.04.21 13:48:00

Expected resolved: 19.04.21 13:55:00

Resolved:

19.04.21 13:57:00

Regarding: cpanel67.proisp.no
Scheduled:

16.04.21 17:05:28

There are problems with the server at the moment. Our technicians are looking into this.

16.04.21 17:27:55

Server work restored after reboot. Currnetly it's up and working in a normal state.

Start: 16.04.21 17:10:00

Expected resolved: 16.04.21 17:25:00

Resolved:

19.04.21 14:07:17

Regarding: ex04.proisp.no
Scheduled:

15.04.21 08:58:01

Accounts on the server are currently unavailable. Our technicians are working to fix the problem.

15.04.21 10:56:15

The problem is solved.

Start: 15.04.21 08:56:00

Expected resolved: 15.04.21 10:45:00

Resolved:

19.04.21 14:07:09

Regarding: ex04.proisp.no
Scheduled:

15.04.21 02:21:14

We will perform security updates on the server tonight. The server will be rebooted and will be inaccessible during the reboot.

Start: 15.04.21 02:30:00

Expected resolved: 15.04.21 05:00:00

Resolved:

15.04.21 02:51:55

Regarding: ex04.proisp.no
Scheduled:

13.04.21 21:01:40

We will perform security updates on the server tonight. The server will be rebooted and will be inaccessible during the reboot.

14.04.21 03:47:48

All security and system updates installed on server and it is rebooted.  Currently server is up and working in a normal state.

Start: 14.04.21 01:00:00

Expected resolved: 13.04.21 04:00:00

Resolved:

14.04.21 03:47:48

Regarding: cpanel96.proisp.no
Scheduled:

12.04.21 09:52:52

There are currently problems with MySQL on the server. Websites on the server might not be working normally as a result of this. Our technicians are looking into this.

Start: 12.04.21 09:52:00

Expected resolved: 12.04.21 10:00:00

Resolved:

12.04.21 09:54:49

Regarding: Data center in Stavanger (NO) DC2 i
Scheduled:

08.04.21 09:31:52

There are problems with the network in the datacenter at the moment. Technicians are looking into this. The services located in the datacenter can be partly or completely inaccessible due to the problem.

Start: 08.04.21 09:28:00

Expected resolved: 08.04.21 12:15:00

Resolved:

08.04.21 12:37:54

Regarding: cpanel48.proisp.no
Scheduled:

08.04.21 01:31:21

We will perform security updates on the server tonight. The server will be rebooted and will be inaccessible during the reboot.

Start: 08.04.21 02:00:00

Expected resolved: 08.04.21 05:00:00

Resolved:

08.04.21 03:08:50

Regarding: cpanel1.proisp.no
Scheduled:

05.04.21 18:23:41

We will perform software updates on the server tonight. The server will be rebooted and will be inaccessible during the reboot.

06.04.21 01:26:35

Server rebooted and working in a normal state now

Start: 06.04.21 01:00:00

Expected resolved: 06.04.21 01:15:00

Resolved:

06.04.21 01:26:35

Regarding: ex04.proisp.no
Scheduled:

05.04.21 01:11:13

We will perform security updates on the server tonight. The server will be rebooted and will be inaccessible during the reboot.

05.04.21 02:18:52

All system updates successfully installed, server rebooted and currently it's working in a normal state.

Start: 05.04.21 02:00:00

Expected resolved: 05.04.21 02:15:00

Resolved:

05.04.21 02:18:52

Regarding: cpanel1.proisp.no
Scheduled:

02.04.21 03:46:41

There are problems with the server at the moment. Our technicians are looking into this.

Start: 02.04.21 03:46:00

Expected resolved: 02.04.21 04:00:00

Resolved:

02.04.21 04:04:16

Regarding: cpanel80.proisp.no
Scheduled:

02.04.21 01:23:15

There are problems with the server at the moment. Our technicians are looking into this.

Start: 02.04.21 01:22:00

Expected resolved: 02.04.21 01:40:00

Resolved:

02.04.21 01:38:09

Regarding: cpanel1.proisp.no
Scheduled:

01.04.21 19:07:48

We will perform security updates on the server tonight. The server will be rebooted and will be inaccessible during the reboot.

Start: 02.04.21 01:00:00

Expected resolved: 02.04.21 01:15:00

Resolved:

02.04.21 01:07:26

Regarding: cpanel76.proisp.no
Scheduled:

31.03.21 18:04:36

There are currently problems with the web server. Websites on the server can be inaccessible as a result of this. Our technicians are looking into this.

31.03.21 18:26:11

Problem with the Apache solved and currently server works in a normal state.

Start: 31.03.21 18:00:00

Expected resolved: 31.03.21 18:20:00

Resolved:

31.03.21 18:26:11

Regarding: cpanel54.proisp.no
Scheduled:

31.03.21 15:50:24

We will perform software updates on the server tonight. The server will be rebooted and will be inaccessible during the reboot.

Start: 01.04.21 01:00:00

Expected resolved: 01.04.21 01:30:00

Resolved:

31.03.21 21:49:24

Regarding: ex03.proisp.no
Scheduled:

31.03.21 14:15:16

We are upgrading Hosted Exchange 2016 to 2019. There will be short periods of unstability for the email addresses being migrated, but there will be no downtime.

The upgrade will result in a number of minor and major improvements in performance and functionality.

Start: 31.03.21 14:00:00

Expected resolved: 01.04.21 14:00:00

Resolved:

02.04.21 22:01:42

Regarding: cpanel77.proisp.no
cPanel servers i
Scheduled:

28.03.21 05:33:41

There are problems with the server at the moment. Our technicians are looking into this.

28.03.21 06:01:51

Server work restored after reboot. Currently it's up and working in a normal ste.

Start: 28.03.21 05:35:00

Expected resolved: 28.03.21 05:50:00

Resolved:

28.03.21 06:01:51

Regarding: absn01-stavanger.proisp.no
Scheduled:

23.03.21 14:09:45

Acronis cluster in Stavanger has problems. Acronis developers are on the case and we are waiting for feedback from them when the issue is resolved.

24.03.21 10:04:45

Acronis developers are still investigating the problem and have not come up with a solution yet.

25.03.21 09:14:05

We are still waiting for Acronis developers and hope they will solve the problem soon.

27.03.21 19:58:07

Acronis has been working as normal since last night. A patch has been added to the cluster until the official hotfix is rolled out on Wednesday to the rest of the world.

Start: 23.03.21 14:08:00

Expected resolved: 26.03.21 20:00:00

Resolved:

27.03.21 19:58:07

Regarding: cpanel43.proisp.no
Scheduled:

23.03.21 01:05:00

We will perform software updates on the server tonight. The server will be rebooted and will be inaccessible during the reboot.

Start: 23.03.21 02:00:00

Expected resolved: 23.03.21 05:00:00

Resolved:

23.03.21 02:32:50

Regarding: ex03.proisp.no
Scheduled:

22.03.21 12:03:29

We will perform security updates on the server. The server will be rebooted and will be inaccessible during the reboot.

Start: 22.03.21 12:00:00

Expected resolved: 22.03.21 12:30:00

Resolved:

22.03.21 12:15:25

Regarding: cpanel80.proisp.no
cpanel93.proisp.no
cpanel94.proisp.no
Scheduled:

19.03.21 01:08:29

We will perform software updates on the servers tonight. The servers will be rebooted and will be inaccessible during the reboot. The reboot might will take more time than usual due to firmware updates.

Start: 19.03.21 01:15:00

Expected resolved: 19.03.21 01:30:00

Resolved:

19.03.21 01:32:03

Regarding: cpanel39.proisp.no
Scheduled:

17.03.21 04:16:05

There are problems with the server at the moment. Our technicians are looking into this.

Start: 17.03.21 04:15:00

Expected resolved: 17.03.21 04:15:00

Resolved:

17.03.21 04:46:41

Regarding: cPanel servers i
cPanel (PRO server) servers i
cPanel (LiteSpeed) servers i
Enterprise servers i
Scheduled:

15.03.21 13:33:34

We will perform software updates on the server tonight. cPanel will also be upgraded to latest RELEASE version. The web server and/or MySQL might be restarted as a result of the updates on some servers.

Start: 16.03.21 00:15:00

Expected resolved: 16.03.21 02:00:00

Resolved:

16.03.21 01:39:58

Regarding: ex03.proisp.no
Scheduled:

12.03.21 18:46:23

We will perform security updates on the server tonight. The server will be rebooted and will be inaccessible during the reboot.

12.03.21 20:34:53

All system updates successfully installed, server rebooted and currently it's working in a normal state

Start: 12.03.21 18:45:00

Expected resolved: 12.03.21 21:15:00

Resolved:

12.03.21 20:34:53

Regarding: absn01-stavanger.proisp.no
Scheduled:

12.03.21 13:51:49

There are still some servers where Acronis will give an error message inside cPanel.
Acronis is working on this issue.

Start: 12.03.21 13:00:00

Expected resolved: 12.03.21 20:00:00

Resolved:

16.03.21 01:39:55

Regarding: cpanel39.proisp.no
Scheduled:

12.03.21 08:13:35

There are problems with the server at the moment. Our technicians are looking into this.

Start: 12.03.21 08:15:00

Expected resolved: 12.03.21 08:30:00

Resolved:

12.03.21 11:39:45

Regarding: cpanel89.proisp.no
Scheduled:

12.03.21 04:43:15

There are problems with the server at the moment. Our technicians are looking into this.

12.03.21 04:55:11

Server work restored after reboot. Currently it's up and working i a normal state.

Start: 12.03.21 04:45:00

Expected resolved: 12.03.21 05:00:00

Resolved:

12.03.21 04:55:11

Regarding: ex03.proisp.no
Scheduled:

12.03.21 02:30:55

We will perform security updates on the server tonight. The server will be rebooted and will be inaccessible during the reboot.

12.03.21 03:02:50

All updates installed successfully, server rebooted. Currently it is up and working in a normal state

Start: 12.03.21 02:30:00

Expected resolved: 12.03.21 02:45:00

Resolved:

12.03.21 03:02:50

Regarding: cpanel49.proisp.no
Scheduled:

12.03.21 01:19:12

We are upgrading software on the server and will perform a reboot as part of the process. This will make our website unavailable in a short period during the upgrades.

Start: 12.03.21 01:30:00

Expected resolved: 12.03.21 02:30:00

Resolved:

12.03.21 02:41:53

Regarding: ex03.proisp.no
Scheduled:

08.03.21 01:25:23

We will perform security updates on the server tonight. The server will be rebooted and will be inaccessible during the reboot.

Start: 08.03.21 01:24:00

Expected resolved: 08.03.21 03:00:00

Resolved:

08.03.21 02:52:34

Regarding: Scheduled:

06.03.21 17:00:27

There are problems with the server at the moment. Our technicians are looking into this.

06.03.21 17:10:18

Server rebooted and this helped to restore its work. Currently server up and all services are working in a normal state.

Start: 06.03.21 17:00:00

Expected resolved: 06.03.21 17:15:00

Resolved:

06.03.21 17:10:18

Regarding: absn01-stavanger.proisp.no
Scheduled:

05.03.21 05:47:45

There are still problems with the backup solution in Stavanger. Acronis developers will have completed a hotfix during the afternoon or evening today.
Once it is in place, the backup will be available again via cPanel.

05.03.21 17:50:02

The latest update from Acronis is that they will not finish the hotfix until Monday or Tuesday next week at the earliest.

09.03.21 13:26:36

Acronis has rolled out their hotfix to the cluster. But the cluster must clean up previous data and complete the synchronization of all data before the backup becomes fully available again. It is expected that this will be completed Wednesday night.

11.03.21 14:27:57

Backup is running normally again. As the backup is completed on each server, it will be available inside cPanel again throughout the evening.

Start: 05.03.21 05:45:00

Expected resolved: 11.03.21 20:00:00

Resolved:

12.03.21 00:16:56

Regarding: cpanel27.proisp.no
Scheduled:

04.03.21 02:27:17

We will perform software updates on the server tonight. cPanel will also be upgraded to latest RELEASE version. The web server and/or MySQL might be restarted as a result of the updates.

Start: 04.03.21 02:26:00

Expected resolved: 04.03.21 02:50:00

Resolved:

04.03.21 02:55:20

Regarding: cpanel85.proisp.no
Scheduled:

04.03.21 00:24:34

There are problems with the server at the moment. Our technicians are looking into this.

04.03.21 00:46:26

Server work was restored after reboot. Currently it's working in a normal state

Start: 04.03.21 00:25:00

Expected resolved: 04.03.21 00:35:00

Resolved:

04.03.21 00:46:26

Regarding: cpanel83.proisp.no
Scheduled:

04.03.21 00:19:06

There are problems with the server at the moment. Our technicians are looking into this.

Start: 04.03.21 00:18:00

Expected resolved: 04.03.21 12:30:00

Resolved:

04.03.21 03:00:00

Regarding: absn01-stavanger.proisp.no
Scheduled:

02.03.21 12:33:43

There are currently issues accessing the backups from cPanel.
Acronis is working to resolve this issue.

04.03.21 01:37:08

Server rebooted successfully and now it's working in a normal state. Also issue with the work of mail service is solved too.

Start: 02.03.21 12:31:00

Expected resolved: 04.03.21 18:00:00

Resolved:

04.03.21 01:37:08

Regarding: cpanel72.proisp.no
cpanel73.proisp.no
cpanel74.proisp.no
cpanel76.proisp.no
cpanel81.proisp.no
cpanel93.proisp.no
cpanel95.proisp.no
Scheduled:

02.03.21 01:53:53

We will perform software updates on the server tonight. The server will be rebooted and will be inaccessible during the reboot.

Start: 02.03.21 02:00:00

Expected resolved: 02.03.21 05:00:00

Resolved:

02.03.21 03:30:00

Regarding: cpanel66.proisp.no
Scheduled:

25.02.21 17:39:05

There are problems with the server at the moment. Our technicians are looking into this.

Start: 25.02.21 17:30:00

Expected resolved: 25.02.21 18:30:00

Resolved:

25.02.21 18:28:56

Regarding: cpanel32.proisp.no
Scheduled:

25.02.21 02:30:24

There are problems with the server at the moment. Our technicians are looking into this.

25.02.21 02:49:12

For solving this issue server was rebooted. Currently it's up and working in normal state.

Start: 25.02.21 02:30:00

Expected resolved: 25.02.21 02:45:00

Resolved:

25.02.21 02:49:12

Regarding: cpanel6.proisp.no
Scheduled:

23.02.21 03:32:52

There are problems with the server at the moment. Our technicians are looking into this.

Start: 23.02.21 03:00:00

Expected resolved: 23.02.21 04:00:00

Resolved:

23.02.21 04:00:00