Upgrade services


EXPERIENCING PROBLEMS WITH OUR SERVICES? RUN A DIAGNOSE FIRST TO SAVE YOURS AND OUR TIME

Added: 10.03.2014 23:26:29     Last updated: 20.06.2017 07:48:18

This guide shows how to upgrade services you already have with PRO ISP. The guide assumes that you have logged in to the client portal with the client number where you want to perform upgrades.

Step 1:

  1. Click on the name in the menu.
  2. Choose "All" as shown in the screenshot below.

Choose all to list all services for your customer number


Step 2:

  1. Find the package you want to upgrade in the list. It is only possible to upgrade packages with status "On". In this example we want to upgrade "Parking the domain" for dittdomene.net to Pro Medium web hosting service.
  2. Choose "Upgrade service for the domain".

Choose upgrade service for the domain name

If the domain is parked, you will see a bit different link


Step 3:

  1. Check that you have chosen the package you want to upgrade.
  2. Choose what you want to upgrade the package to. In this case we have chosen Pro Medium web hosting service.
  3. Check that the price calculation for the current periode (that there will be created an invoice for) is as expected.
  4. Confirm the order by clicking "Confirm".

Choose service and confirm


Step 4:
If the upgrade is successful, you will get a message about this as shown in the screenshot below.

You have now upgraded the service


Done
We have now been through how we can easily upgrade a service via the client portal.



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