Importing Emails in Outlook


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Added: 21.03.2019 09:12:12     Last updated: 30.04.2019 10:50:24

This guide shows how to import emails contacts and calendars from a .pst file in Outlook.
We also have a guide for backup of emails, contacts and calendars in Outlook.

When should I import from a .pst file into Outlook?

  • If you want to copy emails from one email address to another, i.e. john@exampledomain.org to john@differentdomain.org.
  • If you want to reinstall Outlook and reload the emails from backup.
  • If you want to move your emails from one supplier to another.

In this guide we have created the new email address "john.doe@exampledomain.org" and are going to import emails from the .pst backup file of "john@exampledomain.org" (backup.pst).
The guide assumes that Outlook is open on your PC/Mac.

Step 1:
Click "File" on the ribbon-bar at the top of your Outlook window, as shown below:

Outlook file menu


Step 2:

  1. Click "Open & Export" in the menu to the left.
  2. Click "Import/Export".
Import / export menu


Step 3:

  1. Choose "Import from another program or file".
  2. Click "Next".
Import from another file or program


Step 4:

  1. Choose "Outlook Data File (.pst)".
  2. Click "Next".
Outlook Data File


Step 5:

  1. Click "Browse..." and find the .pst file you want to import.
  2. Click "Next".
Find .pst file


Step 6:
We will be using the standard setup from Outlook as shown below.

  1. If you have multiple email accounts set up in your outlook, it is important to choose which account you want to import the contents of the .pst file to.
  2. Click "Finish". The import from the .pst file will now begin. The import will be done when the the progress message box disappears.
Start import

Finished
We have now been through how to use a .pst file for importing emails, contacts and calendars in Outlook.