How to set up my domain with Exchange Online with Office 365?


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Added: 02.08.2013 12:51:56     Last updated: 03.05.2019 12:27:54

If you are using Microsoft (Office 365) as your email solution and want to use the domain you have with us you can change the MX pointers to Office 365 on our customer pages as shown in the guide below.

This guide assumes you are already logged into your customer profile.

Step 1:
Navigate to your domains as shown below:

Customer front page

 

Step 2:
Find the relevant domain (exampledomain.org in our example) and click "DNS control":

Choose DNS control

 

Step 3:
Choose "Setup External Service" in the top menu.

Setup External Service

 

Step 4:
Choose "Office 365"

Choose Office 365

 

Step 5:
The system will check which DNS records re missing in your zonefile and come up with recommendations of which records should be added or replaced. Click "Update" to add the new DNS records.

Save changes in the Zone File

 

Finished
Emails will now start being elivered to Microsofts email servers within the next 0-24 hours, when the DNS is updated around the internet.

Tips:
If you want automatic setup of email the MX entry has to be changed from local to external delivery in cPanel.
See the guide for this here.