cPanel latest version (86) is now running on all web hosting servers. We have written a short summary of the changes this version brings.
File Manager interface can now be used to delete files when the account’s disk space is full. Previously, when the account had no disk space, you could not access this interface as you got “suspended” for over usage.
The ability for the cpcalendars and cpcontacts service subdomains to get SSL certificates via AutoSSL is now added. This change allows users to connect to the domains via HTTPS for calendar and contact information. With the SSL certificate, users will not encounter a certificate domain mismatch anymore.
The AutoSSL feature’s automatic creation of CAA records now recognizes subdomains, as well as wildcard domains. Also, this feature now creates all the CAA records it needs to ensure that it will issue certificates.
Support for use of reverse DNS entry for the mail HELO/EHLO if available has been added. When you enable this setting, Exim uses the sending IP address’s reverse DNS name as the Simple Mail Transfer Protocol (SMTP) HELO. This will help improve email deliverability for servers with a properly-configured PTR record.
This version is live on our servers and any feature listed here can be used at this moment.
Faster validation for AutoSSL, PHP 7.3 on backend and a new refreshed interface for the webmail users is some of the new features in this version
We changed the AutoSSL feature’s Domain Control Validation (DCV) processing order. This change will significantly improve AutoSSL’s DCV execution time. Now, AutoSSL performs HTTP-based DCVs for each user first. Then, any DNS changes for users’ DNS-based DCVs occur in a single DNS update.Before this change, AutoSSL would separately process each user’s local DCVs. This process resulted in separate DNS updates for each user requiring a DNS-based DCV.
I n cPanel & WHM version 84, we upgraded the PHP version in cPanel & WHM from PHP 7.2 to PHP 7.3. This means that tasks in cPanel will be completed faster aswell as updates and maintenance will happen more smoothly.
We will move from bind to PowerDNS cluster this month. That will improve DNS for all customers. We will also remove old DNSSEC solution and transfer to PDNS DNSSEC. Read more about this on their blog.
Webmail user interface updates In cPanel & WHM version 84, we have updated the look and feel, as well as the workflow, of the Webmail interface. The updated Webmail Home interface allows users to perform the following actions:Open their inbox upon login — Users can select to open their email’s inbox every time they log in to Webmail. To do so, they can select the Open my inbox when I log in checkbox. Change their Webmail client — Users can click any logo under the Change your webmail client header to change their Webmail client. Set up email on a device — Users can email configuration instructions to a device. They will need access to their inbox from the device.
Errors interface now displays last 300 lines in an error log cPanel’s Errors interface (cPanel >> Home >> Metrics >> Errors) is now updated to display the last 300 lines of the following log files:/usr/local/apache/logs/suexec_log /usr/local/apache/logs/error_log The interface now displays the following information:Error log entries from the user’s home directory. Entries from the /usr/local/apache/logs/suexec_log file that include the username for the account.
cPanel shocked the entire web hosting business 27th June when they overnight drastically increased their prices without any kind of warning to their partners. cPanel is the control panel we use for our web hosting service and is the foundation for the service we deliver to you.
Increased pricing for cPanel
We have calculated that our prices are 7 times higher now than before the change. The hosting business in general have been in turmoil since the change and cPanel has received a lot of complaints from upset partners in all channels. A quick search online will get you a lot of “colorful” feedback about the change.
We have ourselves notified cPanel about what we consider to be unacceptable business practice. cPanel does not listen to their partners unfortunately and we are forced to either accept the change or find alternative solutions to be able to continue to deliver stable and good services to our customers.
cPanel is promising that the price increase will result in a better product for you, but such a radical increase is hard to digest when the price was far from low initially. We have considered other solutions, but unfortunately there are no other solutions that are good or stable enough compared to cPanel. We could develop our own solution, but that requires a lot of time, time we do not have as the change is already upon us.
We believe that what is most important to you as our customer is that we keep delivering a secure and stable service. With that in mind we do not have any other choice than to keep offering web hosting with cPanel. Our goal is however to deliver what is best for our customers at any given time at as competitive prices as possible. You can, in other words, rest assured that we will not stop considering other alternatives. Our loyalty to cPanel is nonexistent and cPanel will have to deliver on their promises to avoid changes.
Increased pricing and space
We have to increase the prices for the following web hosting plans due to the change:
The prices will be effective from 15th September for all customers. This gives you the chance to order new or upgrade with the old pricing until that date.
As we increase the prices we also want to add more value to the services. Due to this we also increase the included disk space:
All customers with those web hosting plans have already been upgraded to the new limits.
This change was not planned so we hope for your understanding for why we reached this decision. We also hope that the increased disk space can make up for some of the increase in price.
By the end of 2018 PHP 5.6 and 7.0 will cease to exist. If you are using these PHP versions you should upgrade to a newer PHP version. The reason for this is to ensure your website will continue working, remain fast and secure.
What is PHP?
PHP is short for Hypertext Preprocessor. This is a script language running on web servers to point websites with dynamic content (search engines and blogs for example).
Make sure the website is compatible
Upgrading from 5.5 to 7.X should work flawlessly, but we recommend you check the program code for your website to make sure.
Make sure all themes and plugins you are using is updated and compatible with PHP 7.X. If you have updated them any time during the last year, they are probably ready for PHP 7.1+. Contact your website developer if you have questions regarding your website being compatible with new PHP versions.
The guides below contain checkpoints you should go through for your website in order to be ready for upgrade to 7.X.
If you have used mysql_* -functions for your website, you will need to replace them with mysqli or PDO. If you have a newer version of WordPress/Joomla/OpenCart, you are already using the correct database connection.
*PRO ISP supports all PHP versions, even though some of these will cease to exist.
During the next few weeks cPanel will be updated to cPanel version 64 on all of our servers. These updates are done a few times each year after they are tested and available. Since updates contains several different things we have written about the most important ones for our customers.
Fast Email Searching (IMAP Full Text Search)
This technology (Solr) will be activated on all our servers and will work for everyone using email with IMAP at PRO ISP. The technology works on all iOS units, Microsoft Outlook, Mozilla Thunderbird and all the webmail clients we have available.
How does it work?
When searching for an email with text or other the server will index the entire email account. The first time the search will be somewhat slow, but all future searches will be much faster compared to before as the account was indexed earlier.
This technology will require more resources from the server (CPU and disk space). This will not affect the disk space for our clients, but directly on the server.
A new icon will be available in the control panel to give an overview of the number of emails and disk space for the different email accounts. It will also be possible to tidy up the email accounts using these options:
– Remove all emails older than 1 year in a folder
– Remove all emails in a folder over 30MB
– Remove all emails in a folder
Look for the icon “Email Disk Usage” under the category “Email”.
Improvements will be made on a server level for the email servers as well. Mainly sending/receiving email will be faster as well as reducing the battery usage of iOS units.
New styles (white/black)
Several of our customers have changed to Paper Lantern theme in the control panel. Now white and black is available for anyone wanting to use this.
The most important and highly requested updated this time is phpMyAdmin which will be updated from version 4.0.10 to 4.6.6. The current version (4.0.10) was released in 2013 and the new in 2017. In the future new versions will be released more often.
SSL proxy subdomains
It will now be possible to use your own SSL on proxy subdomains (for example webmail.yourdomain.net/cpanel.yourdomain.net). If you have a wildcard SSL certificate you can install this on the subdomains in cPanel.
Within the zone editor it is now possible to add DMARC records within the interface instead of manually.