Office 365 – Now available
Written by: Simon A. Skaar

In order to compete in a competitive market, whether you are a small start-up company or a large enterprise, efficient tools are required to get ahead. There are many roadblocks, and poor organization of the IT environment is something that will slow you down the most. Office 365 from PRO ISP can help you avoid that.

What is Office 365?

Office 365 is an integrated experience with applications and services designed to help you follow your interests and grow your business. Get apps like Word, Excel, PowerPoint and more, and get them updated continuously with the latest features and security updates.

With a cloud-powered email solution you will always be able to stay in touch with customers and colleagues, wherever you may be.

Home Office or Maldives – Be available when you need to

Microsoft Teams, the hub for collaboration in Office 365, lets you chat with colleagues, hold meetings, and share files. You also get a terrabyte of storage where you use OneDrive to keep documents and important files in sync across all your devices.

Run your business with business applications that let you manage customer care, billing, referrals and more, from one place.

All of our Office services come with a 99.9% uptime guarantee and have a complete Microsoft service guarantee.

Lead your business forward with Microsoft 365

Fully installed and always updated versions of Outlook, Word, Excel and PowerPoint for Windows or Mac will help you boost your business going forward. We’ve written a bit about the most important features that can help you.

Continuous updates

Get the latest features and features with the fully installed and always updated versions of Outlook, Word, Excel, PowerPoint for Windows or Mac, OneNote (features vary), Access and Publisher (PC only).

Contact and cooperation

Instant access to everything your teams need with Microsoft Teams, including chat, content, tools, and people.

1 TB of secure cloud storage

No matter where you are and on which device, you can edit and share your documents, photos and more with 1 TB of cloud storage in OneDrive.

Intranet and group areas

Inform and engage the organization and connect people to content, expertise and processes with team areas via SharePoint. Tell your story with great websites.

Email and calendars

Get professional email through Outlook with a 50 GB mailbox per user and the possibility to send attachments up to 150 MB.

Work across multiple devices

Get the fully installed Office applications on up to 5 PCs or Macs, 5 tablets, and 5 phones (including Windows, iOS, and Android) per user.

Professional digital storytelling

With Sway you can easily create engaging, interactive online reports, presentations, newsletters, tutorials and more.

Instant messaging and online meetings

Communicate using text, voice or video calls with Microsoft Teams. Host online meetings using one-step screen sharing and HD video conferencing.

Intelligent search and discovery

Discover content and expertise across your organization with intelligent search across all data sources, including SharePoint, Delve and Office apps.

Business Essentials vs Business Premium – What should I choose?

There are clearly both price and functional differences between the two different packages you can choose from. The main difference is that you can not install the actual apps on your machine with Essentials, only access the applications via browser, but for many this is enough.

Regardless, you get premium email solution based on Outlook and Microsoft Exchange in both solutions. Here you have 50GB available per account. OneDrive with 1TB per account and a 1TB joint account for the company is also included. Microsoft Teams also works with both types of licenses and as always you get our 5 star support with the purchase.

If you are the kind of person who likes to have the software installed on your computer, we recommend Premium as you will then have the opportunity to install apps on up to 15 devices between computers (Windows, Mac), mobile and tablet.

Please see full overview and ordering pages here.

We will eventually provide you with more detailed information on the exciting features the applications offers that can help your business. If you are have questions just contact us on chat or normal support. We look forward to upgrading your business!

What’s new in cPanel version 76
Written by: Morten Malde

Our hosting server is running version 74 of cPanel and this week all servers will be upgraded to version 76. There are no major changes in this upgrade, but some changes are worth noting.

New “domain” overview icon

There will be a new icon in cPanel that shows a better overview of adddon domains associated with your hosting package. If you have additional addon domains, then this icon will be very useful. You can choose which folders the different domains should point to and you can go directly to email creation for the domain name in the list.
You could also do this before, but it is now simplified for you.

Nytt ikon i cPanel

Internal PHP in cPanel is upgraded

cPanel will upgrade PHP version from 5.6 to 7.2. Based on our tests, there is a noticeable difference in speed within the cPanel itself. Navigation and response has been significantly faster and better.

PHP 5.6 to PHP 7.2

SquirrelMail is removed in version 78

On new servers with version 76, webmail software Squirrelmail is no longer available. From the next version (78), Squirrelmail will also disappear from our older servers. This is mainly due to safety reasons. You can read more about this in “The Death of SquirrelMail”.

Squirrelmail blir fjernet fra cPanel

How to recognize and avoid fake emails?
Written by: Isabelle

Fake emails are one of the biggest security threats online against private individuals and companies. Behind these emails are scammers trying to steal your personal information to abuse this. In a survey conducted by Intel Security, 80% of people cannot identify phishing emails.

What is a fake email and what is phishing?

A fake email is a type of fraud. Most of the times so called phishing is used. Phishing is a term for digital spying or “fishing” for sensitive information, such as passwords or credit card information.

A phishing email will try to cheat the receiver into believing the sender of the email is someone else. The email will contain logo and other elements to give the impression its a serious and genuine email. It will encourage you to click the links in the email. These links will lead to what may appear as a serious website, such as Google, DNB or any other companies we deem as secure and trustworthy. In reality you have now accessed a fake website created by the scammers, who will have access to any information you enter on the website.

fake emails

An increasing issue

Statistics shows that phishing and fake emails is an increasing issue when it comes to security. According to  “Enterprise phishing resiliency and defense report” phishing has increased with 65% in 2017. Wombat security reports in “2018 state of the Phish” that 76% of companies had reported being subject to phishing attacks in the past year.

As much as 95% of all attacks on company’s networks are the result of a successful spear phishing attack (an advanced and targeted form of phishing often directed towards companies) according to Networkworld.

Take precautions

There are several precautions you can do in order to avoid being a victim to fake emails and phishing, as a person and a company. An advanced and sophisticated spam filter is the first line of defense since this will stop many of the fake emails. All our web hosting includes spam filter. If you have Pro Premium hosting you also have access to SpamExperts, which is a more advanced and accurate spam filter.

Since the human factor is the weakest link when it comes to this problem, the most important measure you can do is get yourself (and your employees) familiar with some guidelines:

  • Do not trust senders name

    One of the most used tactics for fake emails is abusing the senders name. Do not trust the senders name, but also check the email address as well. If it seems suspicious, do not open the email.

  • Look, but do not click

    If the email contains links, hover the mouse over these to check where they lead but do not click. If the link appears suspicious, do not click them.

  • Check for spelling mistakes

    Companies and organizations are meticulous with their emails. Serious emails normally do not have spelling mistakes or poor language.

  • Analyze the subject

    If the email is addressed to “Dear client” it could be a sign of a fake email. Companies and organizations normally use a greeting including at least the first name of the client.

  • Do not give out personal information

    Banks and companies with access to sensitive information will never ask you to provide this information via email.

  • The use of “urgent” or any threatening language in the subject

    Giving the impression the email is urgent or using fear is a tactic often used in phishing emails.

  • Check the signature

    Lack of details regarding the sender and how you can contact the company is often a sign of phishing. Serious companies will always include their contact information.

  • Do not open attachments

    Fake emails often include attachments with malware. If you open this it can destroy files on your computer, steal your passwords or even spy on you without your knowledge. Do not open attachments you did not expect to receive.

  • Be skeptical 

    These fake emails have become highly sophisticated. Even though an email has the company’s logo, correct spelling and appears to be a valid email, this does not mean it is. Be skeptical and if you find an email to be suspicious, do not open it.