6 tips: How to get faster and better support
Written by: Isabelle

Every customer would like to see their support ticket resolved as fast as possible. When contacting our support team you should include as much relevant information as possible. By doing this our support team will be able to solve your issue and give you a reply faster.

Tip!
We offer VIP support for all Pro Premium and Enterprise web hosting or as an add on service for any other service or product we offer.

1. Check knowledgebase and run diagnose

The first thing you should do when experiencing any issues with one of our services, is to check the knowledgebase for solutions. If you do not find the answer there, you can run a diagnose via the client portal. This will give you information on any issues with your services.

fast support

2. Use descriptive title

If you did not find the solution to your problem in the knowledgebase or by running a diagnose, you should contact our support team.

The first information we receive regarding your problem is the title of your problem. Please try and describe the problem as clearly and precise as possible. Using titles as “Help! Everything is offline” or “Important!!!!” gives us no information on what the problem is regarding.

Use titles such as “Outgoing email is not working for any accounts” or “Disc space is full”. These titles will give our support team essential information on what the problem is regarding from the beginning.

3. Only give us information related to the issue

At times clients gives our support team an extreme amount of information when contacting us. Remember that the more unrelated information you give us, the more information our support team will need to read through and the longer time it takes them before they can start working on the issue.

In other words, the more information related to the issue, less time is spent scanning for relevant information.

  • Here are some examples of relevant information you should let us know:
  • What domain name is the problem regarding
  • Which service (website, email, DNS, database) is the problem regarding

Here are examples of relevant information you should include when you have issues regarding email:

Is webmail working?
Which email client are you using?
Which operative system are you using?
Is the issue regarding incoming-, outgoing email or both?
Is the issue regarding one specific email account or all the email accounts?
If the issue is only concerning one account, please state the account.
Have you received any error messages? What is the content of these?

4. Grant access and permission

To solve an issue our support team will often need to reproduce the issue. This requires a form for login. You should therefore give us access to the account if it is required to reproduce the issue or to solve the issue.

Sometimes it may be necessary to change configuration or the account to solve the issue. If you already know this when contacting us, you should give our support team permission to execute these actions. You will then save the time spent with us asking you for permission and waiting for your reply.

fast support

5. Use the same support ticket when updating your issue

If you need to update your support ticket with more information, you should use the same ticket code. If you send us a new support ticket, our support team will spend time collecting information from different support tickets regarding the same issue.

In case you have solved your issue before you have received an answer from us, we always appreciate if you update your support ticket so we can close it.

6. Priority support

All our Premium and Enterprise web hosting has VIP support included and will have priority support. You can easily upgrade your web hosting from Pro Start or Pro Medium if you would like to have the benefits of Pro Premium web hosting. Alternatively you can order VIP support as an add on service for any other service or product we offer for only 3€ per month. VIP support cover all services and products in your account.

Summary

When you have an issue with your web hosting or any other service at PRO ISP you should always check our knowledgebase first. If you do not find the solution to your problem here, try running a diagnose.

If you are still experiencing the issue, you can contact our support team via email, live chat and phone. Please provide relevant information, give us access and permissions to give our support team all the tools they need to solve your issue in one reply.

We include VIP support for all Pro Premium and Enterprise web hosting or as an add on service for any other service or product we offer.

How to recognize and avoid fake emails?
Written by: Isabelle

Fake emails are one of the biggest security threats online against private individuals and companies. Behind these emails are scammers trying to steal your personal information to abuse this. In a survey conducted by Intel Security, 80% of people cannot identify phishing emails.

What is a fake email and what is phishing?

A fake email is a type of fraud. Most of the times so called phishing is used. Phishing is a term for digital spying or “fishing” for sensitive information, such as passwords or credit card information.

A phishing email will try to cheat the receiver into believing the sender of the email is someone else. The email will contain logo and other elements to give the impression its a serious and genuine email. It will encourage you to click the links in the email. These links will lead to what may appear as a serious website, such as Google, DNB or any other companies we deem as secure and trustworthy. In reality you have now accessed a fake website created by the scammers, who will have access to any information you enter on the website.

fake emails

An increasing issue

Statistics shows that phishing and fake emails is an increasing issue when it comes to security. According to  “Enterprise phishing resiliency and defense report” phishing has increased with 65% in 2017. Wombat security reports in “2018 state of the Phish” that 76% of companies had reported being subject to phishing attacks in the past year.

As much as 95% of all attacks on company’s networks are the result of a successful spear phishing attack (an advanced and targeted form of phishing often directed towards companies) according to Networkworld.

Take precautions

There are several precautions you can do in order to avoid being a victim to fake emails and phishing, as a person and a company. An advanced and sophisticated spam filter is the first line of defense since this will stop many of the fake emails. All our web hosting includes spam filter. If you have Pro Premium hosting you also have access to SpamExperts, which is a more advanced and accurate spam filter.

Since the human factor is the weakest link when it comes to this problem, the most important measure you can do is get yourself (and your employees) familiar with some guidelines:

  • Do not trust senders name

    One of the most used tactics for fake emails is abusing the senders name. Do not trust the senders name, but also check the email address as well. If it seems suspicious, do not open the email.

  • Look, but do not click

    If the email contains links, hover the mouse over these to check where they lead but do not click. If the link appears suspicious, do not click them.

  • Check for spelling mistakes

    Companies and organizations are meticulous with their emails. Serious emails normally do not have spelling mistakes or poor language.

  • Analyze the subject

    If the email is addressed to “Dear client” it could be a sign of a fake email. Companies and organizations normally use a greeting including at least the first name of the client.

  • Do not give out personal information

    Banks and companies with access to sensitive information will never ask you to provide this information via email.

  • The use of “urgent” or any threatening language in the subject

    Giving the impression the email is urgent or using fear is a tactic often used in phishing emails.

  • Check the signature

    Lack of details regarding the sender and how you can contact the company is often a sign of phishing. Serious companies will always include their contact information.

  • Do not open attachments

    Fake emails often include attachments with malware. If you open this it can destroy files on your computer, steal your passwords or even spy on you without your knowledge. Do not open attachments you did not expect to receive.

  • Be skeptical 

    These fake emails have become highly sophisticated. Even though an email has the company’s logo, correct spelling and appears to be a valid email, this does not mean it is. Be skeptical and if you find an email to be suspicious, do not open it.

Are you using an outdated PHP version?
Written by: Isabelle

By the end of 2018 PHP 5.6 and 7.0 will cease to exist. If you are using these PHP versions you should upgrade to a newer PHP version. The reason for this is to ensure your website will continue working, remain fast and secure.

What is PHP?

PHP is short for Hypertext Preprocessor. This is a script language running on web servers to point websites with dynamic content (search engines and blogs for example).

Make sure the website is compatible

Upgrading from 5.5 to 7.X should work flawlessly, but we recommend you check the program code for your website to make sure.

You will need to do the following:

  • Make sure the latest version of your script (for example WordPress/Joomla/OpenCart) is installed on your hosting.
  • Make sure all themes and plugins you are using is updated and compatible with PHP 7.X. If you have updated them any time during the last year, they are probably ready for PHP 7.1+. Contact your website developer if you have questions regarding your website being compatible with new PHP versions.
  • The guides below contain checkpoints you should go through for your website in order to be ready for upgrade to 7.X.

Upgrade from 5.6 to 7.0
Upgrade from 7.0 to 7.1
Upgrade from 7.1 to 7.2

If you have used mysql_* -functions for your website, you will need to replace them with mysqli or PDO. If you have a newer version of WordPress/Joomla/OpenCart, you are already using the correct database connection.

*PRO ISP supports all PHP versions, even though some of these will cease to exist.

How to change PHP version?

Our guide “Set up PHP version for web hosting account in cPanel” will show you how to change PHP version. You can change PHP version as much as you want via cPanel.

PRO ISP supports computer studies
Written by: Isabelle

In 2017, PRO ISP started a collaboration with computer studies at Haugaland high school. The collaboration means lower prices for hosting used for education.

The students can quickly start learning

Rune Karlsen, lecturer at Haugaland tells us: “Using the services PRO ISP provide ensure that our students can quickly start learning how to manage websites. It is important for us that the data is stored securely, services provided locally and that the server host complies to Norwegian laws and regulations. We train our students to run both local and external server. They should have knowledge of options available and what is more cost efficient, outsourcing or running the services in-house.

Relevant services for the students

PRO ISP focuses on automation of our services wherever we can. We also focus on standardization and quality control. It is important for the students that the services they are using is relevant and prepares them for the IT-community they will later be a part of.

“We have an ongoing dialog with the companies who provides apprenticeships for our students. They provide guidelines for what the students should learn before becoming apprentices. It is our responsibility as lecturers to interpret the benchmarks in order to create learning objectives” Karlsen tells us.

PRO ISP was recommended

“We were recommended PRO ISP by Hatteland Solutions who also collaborates with them”. Karlsen also tells us they want their students to visit Hattelands data halls so they can see with their own eyes where the data is stored, and how security is safeguarded.

“When using PRO ISP we know our students data is stored in Norway and complying by the laws and regulations here. PRO ISP also offered our students their services for a very resonable price. It was also a bonus that the students could easily take over the hosting/website after they finished school.”

A successful collaboration

Lecturer Karlsen is extremely please with the collaboration between his class and PRO ISP. The entire process of creating domains for the students, installation of other services was all done easily. He tells us the students said our services was intuitive and easy to use.

“I recommend this type of collaboration for all computer studies. Our students learned how domain, hosting, cPanel, integration of email with MX, etc is all connected. We would say it was easier for our students to learn about the connection of different technologies when using PRO ISP. We are very happy with our collaboration and will hopefully continue this for years to come.”

School class in need of hosting?

PRO ISP offers special discounts on our web hosting solutions exclusively for schools. Teacher may contact us at sales@proisp.eu for more information.

Google warns: Secure your website
Written by: Isabelle

Security for websites are undergoing major changes. The extent of these changes is comprehensive and will affect all websites using HTTP:

The implementation of the changes has been done gradually and the “final” date has been changed several times, but according to Google (8th of Febuary 2018) you will need to make your website secure by the beginning of July. If you still have a website using HTTP after this your visitors will see this when using Chrome:

secure your website

Why HTTPS?

HTTP has been used for many years, but has a major flaw. All data transfered via HTTP can be stolen or manipulated because it’s not secured.

HTTPS is secured and ensures all data transferred is encrypted and protected. We can therefore understand why web browsers now will require the use of HTTPS as standard.

The data is not only protected and encrypted but using HTTPS will give up to 5% increased visibility in search engines and more options for your mobile website. HTTPS also enables the use of HTTP/2 which provides 20-30% faster page load compared to HTTP.

How do I get HTTPS?

In order to get HTTPS your website needs to have an SSL certificate. Choosing the correct SSL certificate can be confusing. We recommend reading “SSL certificate – how to choose the right one”. Please do not hesitate to contact us and we will help you choosing the right SSL certificate for your website.

How to create a website?
Written by: Isabelle

This article will tell you everything you need to know to create a great website. Either you are creating a website for your company, your hobby or creating your own blog.

What do I need?

DoMAIN

The first thing you need is a domain. This will be the name of your website. A company would normally use the company name as their domain, for example proisp.eu. If it is a blog, you would perhaps use your full name or your “blog name”.

When you have decided on a domain to purchase, you will also need to choose a TLD. This is what comes after the domain, .com, .no or .org for example. If you are targeting Norwegian customers, .no would be a good choice, while for English speaking customers .com would be a good choice. In addition to the most used TLD’s (.no, .com, .org etc) you can also purchase special TLD’s that works well with your domain. How about super.mom, cupcake.store or bradpitt.actor.

(If the company you are creating a website for is not registered in Brønnøysund we recommend doing this after you have purchased a domain.)

Web HOSTING

When you are creating a website you will need to store it somewhere. This is what we call a web hosting. A place to store your website (and email). In addition to web hosting you can also use virtual and dedicated servers. However, these options require knowledge on the setup and operations compared to web hosting. Web hosting is therefore the easiest and most affordable option.

There are different types of web hosting when it comes to storage space. Most websites will only need 1 GB (Pro Start) or 15 GB (Pro Medium), but if the website requires extra high performance and stability Pro Premium or Enterprise is definitely the best option.

With your web hosting you will be able to create email addresses for your domain, such as myname@exampledomain.org. All of PRO ISP web hosting have daily backup available 24/7 as far as 30 days back.

Platform

After acquiring a domain and web hosting, you need to decide which software you want to create your website with. Many of our clients use WordPress or Joomla. Both of these can easily be installed on your web hosting with PRO ISP via a control panel.

A simple and good option is the website builder. With the website builder you can easily create professional websites without any technical knowledge or experience. You select the design, insert text and pictures (use your own or choose from a large selection of stock images) and you will be ready to publish the website. A major benefit for the website builder is that there is no need to update neither the software or any plugins you are using. With WordPress and Joomla you will need to update to avoid any security risks.

The video below will show you how to create a website using the website builder (try it FREE for 30 days).

What should my website contain?

Now that you have your domain, web hosting and software ready, you need to think about what your website should contain. Answer these questions:

  • Who am I and what am I offering?
  • Who is going to visit my website?
  • How will they find my website?
  • What questions will my visitors have?
  • What actions do I want my visitors to take?

The answers to these questions will give you vital information on how to create and customize the website for your target audience. The more information you have on your future visitors, the easier you can lead them where you want on your website. Whether its purchasing a product or a service, attending an event or contacting you directly.

How often do I need to update?

In terms of the actual content, you need to think of your website as a living organism. The website needs to be outdated and renewed to remain interesting. Do not let visitors see old or updated content on the website. This can cause visitors to leave and you lose customers. Outdated links, old email addresses or other outdated information should never be on your website. Make sure everything is updated at any time.

When creating content, you should avoid putting any “expiration date” on it if possible. Phrases like “last month” or “last week” should be avoided as the content will be outdated quickly.

create a website

For a website selling products, think of the website the same way you would with an actual shop. Product placement, displaying new products and give inspiration to your visitors. The same goes for websites selling services, both physical and virtual, create content that inspires and interests your visitors.

For the technical part of the maintenance/updating this will depend on which software you will be using. For WordPress and Joomla you will need to update the software and any plugins you are using to avoid abuse/hacking of your website.

If you want a website without the need to update software or plugins we recommend using our website builder. This is 100 % maintenance free.

Some good tips

  • Keep it short and simple

Your visitors should quickly be able to figure out if you have the content they are looking for. It only takes about 10 seconds for a visitor to evaluate the website and decided if they are staying or leaving. The navigation should therefore be simple and ensure it’s easy to navigate your website.

Each page should not be any longer than necessary, but at the same time contain enough information and details. Using headers, sections and spacing will make your text easier to read. The recommended size for text is 16 px while a sentence should not be any longer than 50-60 characters.

  • Responsive design is crucial

The use of phones is a part of everyday life and it is therefore crucial to have a mobile-friendly website. Having responsive design will make sure your website looks good on any device (phone, tablet and desktop) while being user-friendly at the same time. If you are using the website builder it will make sure your website have a responsive design.

create a website

  • YOUR WEBSITE NEEDS TO LOAD QUICKLY

The traffic of your website is highly affected by speed and load time. You want to keep visitors on your website as long as possible. If they are experiencing slow load, the risk of them leaving the website increases. There are several measures you can do to increase the speed of your website. Using cache, compressing content and optimizing pictures can make a noticeable difference. See how to test the speed of your website and what you can do to improve it in “7 ways to make your website faster”.

  • make sure your website can be found

SEO is short for “Search Engine Optimization” and is one of the most important measures you can take to drive traffic to your website. Focus on SEO can affect how high your website ranks in search engines such as Google. Read more about SEO “SEO – what do I need it for?“.

  • MAKE IT EASY TO CONTACT YOU

Show your visitors how easy it is to get in contact with you. Have links to all your social media on all of the pages of your website. You can also use a contact form, but it should never be further away than a click. Remember to use captcha (a test to find out if the visitor is human or a boot) to prevent spamming.

Summary

To create a website you need a domain, web hosting and software. When you have this, you need to create a structure for your content that ensures visitors performs the actions you want. The website will need to be updated frequently, both content and technical. If you want a website without technical updates we recommend using the website builder.

Sources:
https://www.nngroup.com/articles/how-long-do-users-stay-on-web-pages/

Symantec is now powered by DigiCert!
Written by: Isabelle

Symantec is one of the worlds leading certificate authority (CA) and have now entered a collaboration with DigiCert. Fall of 2017 the two partnered to form the worlds leading CA.

If you haven’t heard the exciting news, Symantec, the world’s foremost Certificate Authority, is now powered by DigiCert, another industry titan. This past Fall, Symantec and DigiCert went into business together and formed the most powerful Certificate Authority in the world.

We know you’ve probably got a lot of questions. So here’s a quick explanation of why this happened, what to expect and when you’ll start to see changes.

The world’s most powerful CA

Symantec’s new partnership with DigiCert truly is a perfect match—the two CAs are a perfect complement for one another. Now Symantec’s premium security offerings, powerful add-ons and unmistakable recognition will be undergirded by DigiCert’s industry-best validation practices and mechanisms, along with its universally trusted PKI.

Customers can expect to see:

  • The same great Symantec and DigiCert products
  • Streamlined validation that cuts days off issuance
  • A universally trusted PKI
  • Continued trusted status from browsers
  • The latest encryption and hashing algorithms

Why did Symantec and DigiCert merge?

Symantec and Google had been negotiating for months regarding issues with Symantec’s PKI. After coming to an agreement on a fix, Symantec sold its SSL and PKI division to DigiCert in exchange for $950-million. Symantec also now has a 30% stake in DigiCert.

What does this partnership accomplish?

In the interim, it will keep all of Symantec’s currently issued digital certificates trusted. In the long run? The two companies will slowly merge, identifying the strength of each and using them to build a new, more efficient CA. The new PKI system is expected to go-live on December 1, 2017. This means all new, reissued, or renewed SSL certificates issued after December 1, 2017 will be publicly trusted across all browsers.

Your Action is Required

In order for this transition to work as smoothly as possible, you may need to re-validate and re-issue your SSL certificates from DigiCert’s new PKI. Don’t worry, we will guide you seamlessly through this industry transition. This process will be quick and painless, and most important: FREE. All impacted customers will receive detailed instructions via email about how-to re-issue your SSL certificate.

The re-issue process will take place in multiple phases. There is a strategy behind this transition and when to re-issue your SSL certificate based on the issue date, expiration date, and browser timeline. The start date for re-issuing your SSL certificates is after December 1, 2017.

  • If your SSL Certificate was issued before June 1, 2016, you have until March 15, 2018 to re-issue your SSL certificate.
  • If your SSL Certificate was issued after June 1, 2016 you have until September 13, 2018 to re-issue your SSL certificate.

Here is a visual representation of the upcoming dates:

We’re here to help!

As always, if you have any questions or concerns regarding this transition, feel free to contact us.

Customer survey 2017 – See the results!
Written by: Isabelle

650 customers have participated in our customer survey for 2017 – thank you for your participation! The results of the survey are important information for PRO ISP when it comes to development and improvement. What works and what does not is up to our customers.

 

“Why did you choose PRO ISP?”

Knowing why our customers choose us, gives us information on how we stand out and differ from other competitors. We asked “Why did you choose PRO ISP?” and evaluated which words were most used. The word cloud is a visual presentation of the words most used by the 650 responses.

“How do you prefer to receive information?”

PRO ISP has several options on how to send information to our customers. What is important to us is that we use the options preferred by our customers and the options that ensures we reach as many as possible.

The graph below tells us our customers prefers to receive information from us via email, when it comes to both news and system service announcements. This is the same results we had for our customer survey in 2016.

 

“How do you prefer to contact us?”

Our customers can contact us several ways. By learning more how our customers prefer to contact us, we can improve these options and make them even more available. As shown below email and live chat is the preferred ways while phone and Facebook are less preferred. We had the same results from last year’s survey as well.

customer survey 2017

Is our customers satisfied with us?

Most important for us working for PRO ISP is that our customers are satisfied with us and the products we deliver. The customer survey contains a series of questions regarding how satisfied the customer is with us and our services.

customer survey 2017

Click the image for a larger version.

 

How would you review PRO ISP?

In addition to the customer survey you can review us anytime on Trustpilot. Here you can also see what other customers have to say about us and how they have reviewed us.

customer survey 2017

 

Summary

Knowing if our customers are satisfied is important to us here at PRO ISP. The summary of the customer survey tells us our customers are happy with both our products and our services.

Our focus forward will be as before; developing our products, optimizing communication between us and our customers and of course keep delivering high quality products and services.

Website builder – Create professional websites easy!
Written by: Isabelle

The Website builder makes it possible to create professional websites simple and easy. By using responsive design your website will look just as good on both mobile, tablet and desktop. Choose from over 400 different design templates to customize the website as you like.

 

website builder

 

Is the Website builder for me?

Yes, the Website Builder is a great tool for anyone who is creating a website. You will select the design, insert your content (pictures, and text) and in a matter of short time, you will be ready to publish your website.

In addition to the 400 different design templates you can choose from, there is also a large selection of widgets you can use. You can add a photo gallery, calendar or contact form just to mention a few.

How do I get started?

Depending on your needs you can select either Website Lite or Website Pro for the website builder. Both versions will give you access to all the design templates while the number of widgets is limited in the Lite version versus unlimited in the Pro one.

After ordering (how to order) Website Lite or Website Pro you will be able to open the Website builder from the client portal on proisp.eu. You will then be directed to your new website and can start creating it!

You will start by selecting a design/template of your own choice. There is over 400 different designs so you will absolutely find something that would fit what you are looking for. They are also sorted in different categories so you easier can find the one for you or your business.

When you have decided which design you want you will have the option of changing the colors and fonts for the design. When you are happy with the design you may start adding content. You can add your own pictures or select from the different stock images included in the Website builder. When you are finished with the editor, your website is ready to be published.

Our guide “How to use the Website Builder” will take you through the process step by step.

BILDE MED SKJERMDUMP AV STEG 1-2-3

Recommended widgets

If you are using Website Lite you can add a limited number of widgets while the Website Pro users have unlimited number of widgets available to add. There are several widgets to choose from, below are some examples:

Facebook Page
If you have a Facebook page to connect to your website use the widget called “Facebook page”. This can make sure your website visitors also becomes Facebook followers.

Social share
Do you want your website visitors to share content from your website? Make it easy for them to do so by using the “Social share” widget.

Search
Give your visitors the option of searching your website. “Search” is recommended for websites with a large amount of content and especially for websites with articles or blog posts.

Google calendar
Show upcoming events, seminars or other happenings to your visitors with Google calendar. You will need an existing Google calendar to use this widget.

SCREENSHOT OF WEBSITE WITH WIDGETS

How To Make Your Website Load Faster
Written by: Isabelle

Your visitors or customers may not always experience superb net connection and it may take time to load a certain page of your website. However, most of the time, the root cause of the problem is your super slow website. It is important to speed up your website if you don’t want to lose your customers or visitors.

The Numbers Don’t Lie

According to research, 40% of people don’t hesitate to ditch the sites that need more than 3 seconds to load. It is important to test the speed of your website using Pingdom, Google PageSpeed Insights, DareBoost, and/or other website speed test tools. You need to give more importance to the speed result than the website score that the speed test tool has given.

Using Pingdom

load faster

Pingdom is probably the most favorite website speed test tool around. It is simple to use. All you need to do is enter your website URL in the provided space and hit the “Test Now” button. It will give you a summary of your web page performance that includes:

• The performance grade of your website.
• The number of requests.
• The load time of your website.
• The page size.

Pingdom also offers additional information, which can be found below the summary, that you can use to speed up your site.

Using Google PageSpeed Insights

load faster
The Google PageSpeed Insights can measure the speed of the desktop and mobile versions of your website. The range of score is between 0 and 100. A score of 85 or more only implies that your web page is performing well. You may choose to do something and speed up your website even more or wait until the next scheduled speed test. Take note that your website will not always yield favorable results. It is important to keep a regular speed test schedule to properly monitor the performance of your website.

The Different Ways to Speed Up Your Website

You need to provide the best experience to your customers and visitors when they come to your site. They won’t experience something great if your web pages take so much time to load. When the speed test did not give favorable results, there are things that you can do to speed up your site. You can try to look for a better hosting plan, make your images internet-friendly, eliminate website baggage, and/or cut down on external scripts. You can also optimize the CSS and JavaScript files. It is important to reduce HTTP (Hypertext Transfer Protocol) requests and use a content delivery network (CDN). Also, Google includes the site speed as one of the factors in determining the rank of a website.

Reduce External Scripts

The external scripts, such as the JavaScript code to add the extra feature to your site, create HTTP requests each time fresh page loads. The external scripts that may prevent to speed up your site are Facebook “like” boxes, external commenting systems, pop-up boxes, and website analytics services. This doesn’t mean you need to avoid them because they can somehow help your site. You can consult Pingdom once more and see which files consume too much time to load. You can either remove it or see how you can fix it.

Reduce HTTP Requests

Having too many HTTP requests won’t help speed up your website. Most sites often become slow due to HTTP requests that are too large or too many. Your web browser uses the HTTP each time it gets a file, such as a picture and a page, from the server. Your computer sends a request to retrieve a certain file. To reduce the HTTP request, you need to check the number of HTTP requests that your site makes (you can consult Pingdom). You need to eliminate the unnecessary images. You can also reduce the remaining images’ file size. Evaluate other areas that may be responsible for making your website go slow.

Use a Cloud Content Delivery Network (CDN)

proisp-cloudflare-illustrasjon
A cloud CDN is basically the same as many optimized servers all over the world that supply web content to users per geographic location, but it is better than the optimized servers. The cloud CDN helps accelerate any website online and provide protection from attackers (see image below).

overview
Your visitors can quickly get the web content from your site and you can be certain that the cloud CDN, like CloudFlare, will be able to block the attackers from inflicting harm to your website. If you are based in the U.S. and the person accessing your site is in Korea, the individual accessing your site will be able to retrieve the web content quickly. The user won’t wait for a long time to get the content because of the cloud CDN. To enjoy the immense benefits of a cloud CDN, it is practical to buy a cloud server (VPS). It provides more control, stability, and freedom than a dedicated server.

Optimize the CSS (Cascading Style Sheets) and JavaScript Files

In order to optimize your CSS and JavaScript files, you can try gzipping and/or minification. Gzipping locates all repetitive strings and substitutes them with pointers. Minification removes all the comments, eliminates white space, deletes non-required semicolons, and reduces the lengths of hex code. You can use both methods to achieve best results. Take note that gzipping is accomplished at the server level. In Minification, you can use minifying tools such as W3 Total Cache, BWP Minify, and WillPeavy.

Discard the Website Baggage

proisp-wp-optimize
You can make your website go faster if you will eliminate the so-called website baggage such as the excessive WordPress plugins (for WordPress users), massive media libraries, themes, and others. You need to remove the trackbacks that you no longer need as well as the spam comments. The WordPress users can use WP-Optimize to efficiently clean the database. The WordPress users should remove the older installations of WordPress to help speed up your website.

There are times when hiring a professional is the best option to speed up your website, especially if your business is booming. Your slow website may cause you to lose some of your clients – you certainly don’t want that to happen.